edkingcole

Hi Ben, it returned with an error screen (https://bit.ly/2Y79rE2) whenever I saved the code into the plugin for both Drift and FB customer chat. I’m running Whatapps chat right now and have no problem it’s weird.

By the way, does this resaving method would impact my website visibility on search engine? I was prompted that it will if I’ve made any changes which I obviously didn’t.

Same results. It’s weird as I didn’t make any changes and it was working perfectly fine all the time till few days ago when my google map went missing and live chat was disabled. The new update fixed the map issue tho.

• This reply was modified 5 years, 8 months ago by edkingcole.

Link to my screenshot: https://bit.ly/2Y79rE2

Thanks Ben, it works like a charm!!!

Kevin, I’ve installed the latest 3.0.3 and it totally fixed the image issue! Thanks!

Eddy.

Thank you so much Kevin!

Ed.

Hi Kevin,

I have no idea how to attach pic here but I have them saved in the following link;

Before – https://bit.ly/2ucCLY0
After – https://bit.ly/2ux5Qwl
Status after update – https://bit.ly/2tdADPu
All plugins – https://bit.ly/2sugR52

You may realized product pic remain on screen before updating. However after updating it appear at the bottom of the location. This is a tablet screenshot, it’ll appear further down when viewing on mobile phone.

Status after update shows nothing negative too. And I don’t think it was a plugin issue as they were working fine all the time before the latest updates that is. Hope you have a clearer understanding now.

Regards,
Ed.

Hi Kevin,

Thanks for replying. I’m unable to show you the faulty configuration as I’ve rolled back to the previous Virtue version of 3.0.1 and it’s displaying correctly. However I was wondering what do I do now? Do I wait for the next version of update?

Regards,
Ed.

I’m not receiving any email notifications at all after the update and this is frustrating!