eblumer

Their reasoning is that I accepted the site (signed off on it, therefore it was completed) and any changes from that day forward I have to pay for. I don’t mind paying for things I can’t do myself, but I think it’s pretty bad to force me to have to pay for items that I feel are not too difficult to do myself.

This all started because they put their own code for analytics into my site (even though I had given access to my Google account so they could use my analytics code), now I can’t link my adwords account to my analytics account until the code is changed. Do you know of a way for me to change their analytics code to mine?

That is what I thought. I have been beating my head against a wall for a couple of days trying to figure this out, and I finally decided that it may not be something I can do. Thanks for all your help, Eblumer.

the site is https://www.ejflooring.com.

I believe the two are separate, hosting for the first year is included in the building of the site (I had to give them a GoDaddy account number for them to transfer the site into, but nothing on cPanel or anywhere else bears a GoDaddy resemblance). I can change permissions on some items, just not most items. Is manually installing a good idea? If I do a manual installation will that help to resolve the plugins updating issue?

I have tried to change permissions but it won’t let me. I have tried using FTP as well as cPanel and nothing seems to work. I had a company build the site for me and supposedly I have complete control over everything, is there a way to verify that I don’t need them to do the updates for me (they will charge maintenance fees for any work performed on the site)?