eawehof

On my site I receive and error message and my site is not accessible at all (for me or others) until I remove the plugin. Then every time I get the email saying “technical difficulties on my site with the safe mode link). I know exactly what snippet was the issue but I just can’t get to it!

I did. Even in safe mode the plugin won’t activate and is “paused” so I can’t access the data to remove my script.

Hi Shea,

For me at least, the plugin won’t fully load. I download it, but then when I click “activate” the site crashes. When I’m in safe mode I see this message: “the plugin failed to load properly and is paused during recovery mode.” I can’t even access it to remove the snippet that’s erroring.

I am in the same boat. I see the post that Shea wrote about how to deactivate it, but that doesn’t help if we want to continue using the plugin! I have tried 5 times today to delete it completely and reinstall/activate it and it crashes every time! I hope we can find an answer!