Dylan James

Hi there,

Thanks for getting in touch and for the suggestion and feedback.

I will be adding support for this in the next release which should go out by the end of the day or tomorrow and I will let you know as soon as it is released.

I hope this helps and thanks for your time.

Kind regards,
Dylan

Hi there,

Thanks for the response and confirmation and I apologize for the inconvenience.

Helping you get this resolved is really of utmost importance to me and I would like to help you get this resolved as soon as possible.

Unfortunately, I am not able to reproduce this on my side to debug and fix, however, would you perhaps be open to creating a temporary account for me ([email protected]) so that I would be able to temporarily login and debug this issue closely to find a solution as soon as possible?

I am looking forward to your response and assisting you further.

Thanks for your time.

Kind regards,
Dylan

Hi @jj9617,

Thanks for getting in touch and apologies for the delay in response.

The plugin is designed to show up for all users unless the access to this has been changed by an administrator using the option you mentioned, called ‘Lowest Level of Access to Zephyr Project Manager’ and can be found under Zephyr > Settings.
Could I kindly ask you to confirm what this option is currently set to?

Additionally, could I kindly ask if you are perhaps using any other role, or capability editing/managing plugins such as plugins that allow you to edit users permissions and roles, as this might be a conflict, and so that I can debug and provide you with a solution?

I am looking forward to your response and assisting you further.

Thanks for your time.

Kind regards,
Dylan

Hi Arham,

Thank you very much for your kind feedback!

It really made my week and I am always happy to help ??

Thank you.
Dylan

Hi Fuquan,

Thank you SO much for your wonderful feedback!

It is greatly appreciated and I am looking forward to adding more useful features and themes in the future ??

Kind regards,
Dylan

Hi alexlii,

I am marking this issue as resolved for the moment as it has been resolved a week ago in the update, however, if you are experiencing this or any other issues on your end, please do let me know and I will assist ASAP.

Thanks for your time.

Kind regards,
Dylan

Hi alexlii,

I would just like to follow up to my previous message and mention that this issue has been resolved in the latest update as well.

Please do let me know if this helps and if there is anything else I can assist you with.

Thank you.

Kind regards,
Dylan

Hi jahiro0812,

Thank you so much for your really kind words. I truly appreciate it and am excited to continue working on improving it and providing the best experience I can.

Thanks for all your time and support.

Kind regards,
Dylan

Hi djkvido,

Thank you SO much for your kind words. It really means the world to me and am excited to continue improving and bringing you new features.

Thanks for your time and support.

All the best,
Dylan

Hi alexlii,

Thank you for the response and screenshot.

This error seems to be due to the retina image not being found. I have fixed this and have also added other features and improvements such as task priorities to the version below. Could I kindly ask you to download this version and install it on your website, clear your cache and test it again to confirm if it is correct? To do so, please firstly uninstall the current version and then go to Plugins > Add New > Upload and upload the download version.

Download Link: https://drive.google.com/file/d/1ujR7-DKNijlS8YAqT7ssBU22V7-b0Qxo/view?usp=sharing

Note that no data or tasks/projects will be lost when uninstalling and installing the new version.

Please let me know if this helps and thanks for your time.

Kind regards,
Dylan

Hi alexlii,

I would just like to follow up and hear if you received my previous response.

Helping you is of utmost importance to me and I look forward to hearing from you and assisting you further.

Kind regards,
Dylan

Hi there,

Thank you. I will respond to your email now.

Thanks for your time.

Best regards,
Dylan

Hi there,

Thanks for the response and letting me know.

You can log the bugs that you have found here or via email and then I will help you fix them as fast as I can today.

Contact via email will be easier and faster, but whichever you prefer.

Looking forward to your response.

Kind regards,
Dylan

Hi alexlii,

Thank you so much for getting in touch.

I tried to reproduce this error on my side but was unable to. Could I kindly ask if you are experiencing this issue in other browsers or only on Safari so that I can debug further to find a solution?

Regarding the file you mentioned that is loading from an external resource, this is not an actual file, but actually a connection to the socket which is used to enable real time notifications of tasks created, projects created and so forth, across users to make it more instant and unfortunately, it is not currently possible to connect/load this file locally.

I hope this helps and I look forward to your response and assisting you further.

Best regards,
Dylan

• This reply was modified 5 years, 9 months ago by Dylan James.

Hi Stefan,

Thank you so much for your kind words.

It really means to world to me.

Hope you have a great week further.

Best regards,
Dylan