Hi Stefano,
Thank you so much for your response! However, I have tried that again just now, and even going back through the Welcome setup and still it is not asking for the first name, the only input field is the email. Is there anything else I can try? For your reference my website is and the Newsletter plugin is in the footer. My website is still being built step by step by me so please don’t mind it. Thank you again for your help!