DXrobo

You are welcome! You have to watch out for those huge images. The camera on my phone is set to a photo size of 4128 x 3096. My 27 inch monitor has a page resolution of 1920 x 1080. So my pictures are 6 times larger than my monitor! That’s why you never need an image with dimensions over 2000 pixels.

Happy blogging!

I normally see this error when the image dimensions are too large. Generally speaking I recommend having images less than 2000 x 2000. Larger dimensions tend to max out your memory while WordPress tries crunching your images. Basically the image editor resizes the original image into three separate images: thumbnail, medium, and large. There is no need to have images larger than most monitors anyway. Digital cameras and phones tend to make huge images that will give the Media Upload page heartburn.

Occasionally plugins cause this issue. Especially image plugins like Smush. You can try disabling those one at a time, then testing Media upload again.

The file name can also cause issues. Try using only letters and numbers or replacing special characters with “-“.

Happy Hunting!

You have a few options to disable the plugins.

You can locate the folder wp-content/plugins and rename the Plugin folder plugins_old. This will deactivate all of your Plugins.

You can go into the wp-content/plugins and rename each plugin folder individually and retest your site. I prefer to rename them wp-content/plugins/pluginname.disabled so I know which one I changed. If you get your Dashboard to come back up, you identified which plugin is causing the issue.

Your other option is to use phpMyAdmin to deactivate all plugins. Check out this link if you want to go that route.

How to deactivate all plugins when not able to access the administrative menus?

Hope you find it!

Sounds like a standard White Screen of Death. Have you tried disabling your plugins and setting a default theme like twentyfifteen? Try the link below for help with that issue. Have a great weekend!

The White Screen of Death