tech-chat

Sadly no joy, the issue persists.

@tamirat22 tanking years of work because of a buggy plugin isn’t exactly the solution we are going for here, neither is hiring a new dev who is going to go through the same channels but thank you for chipping in with your 2 cents

@roxannestoltz i hard coded the php version to 7.4 in .htaccess , il reactivate and see if works. if there is anything else that i can try please let me know

I tried pho version 7.2 as recommended by the plugins latest update. Still no joy

What do you suggest is the way forward, the only way the site runs is if the woocommerce plugin is disabled and IV got anxious client grilling me over downtime

The theme has been working fine for nearly 2 and half years and is manually updated so I did eliminate that possibility

Is possible that I can just give you login details and you can try the site? … What usually happens is it will work fine for a few hours and the error reaapears. Iv even attempted updating the theme files to the most recent version and that doesn’t seem to either.

Like I said in my earlier explanation I had to roll back woocommerce on order to get a screenshot otherwise I can’t access the site because it generates a critical error. Yes I tried to disable all the plugins and no that doesn’t help, I tried updating the php version up to version 8.0 and that doesn’t help either. Like I said again IV tried almost everything

so i disabled all the plugins and rolled back woocommerce, this is what I got

https://snipboard.io/9BZ7iH.jpg

https://snipboard.io/GtxHM3.jpg

Hi,
the domain in the settings is: https://tech-chat.co.za

iv tried to delete and reinstall as suggested several times with no joy. also tried the jetpack debugger and got this:
Unknown error
An unknown error has occurred.

If you continue to get this error, please check out our troubleshooting guide or contact support.

Hi,
So i had a chat with my hosting provider and they said that the only way a block would happen is if the plugin updates using a static ip which they would need to check against the blacklisted ones. secondly, the urls in settings match.
please advise.

### Begin System Info ###

SITE_URL: https://www.tech-chat.tk
Feed Them Social Version: 1.9.3

— WordPress Configuration

WordPress Version: 4.4.2
Multisite: No
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Portfolio Press 2.7.1
PHP Memory Limit: 256M
WP_DEBUG: Disabled

— Webserver Configuration

PHP Version: 5.4.45
Web Server Info: Apache

— PHP Configuration:

Safe Mode: No
Upload Max Size: 5M
Post Max Size: 5M
Upload Max Filesize: 5M
Time Limit: 30
Max Input Vars: 1000
Allow URL File Open: On (1)
Display Erros: On (1)

— PHP Extensions:

FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.

— Active Plugins:

Black Studio TinyMCE Widget: 2.2.8
Business Hours Lite: 1.0.6
Contact Form by BestWebSoft: 3.97
Debug Bar: 0.8.2
Feed Them Social (Facebook, Instagram, Twitter, etc): 1.9.3
Footer Putter: 1.14.1
Full Background Image Manager WordPress Plugin: 2.0
Fuse Social Floating Sidebar: 1.2
MaxButtons: 4.14
Page Builder by SiteOrigin: 2.3.1
SiteOrigin Widgets Bundle: 1.5.7
Spacer: 3.0
Sticky Header: 1.2.2
Tidio Chat: 3.0.1
Title Remover: 1.0
Visual Slide Box Builder: 1.3.2
Yoast SEO Premium: 3.0.6

— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds

Facebook App Token: Yes
FB App ID for Like Button:Yes
Twitter Consumer Key: No
Twitter Secret: No
Twitter Token: No
Twitter Token Secret: No
Instagram: No

— FaceBook & Twitter Date Format and Timezone

Date Format: No
Timezone: No

### End System Info ###

i have tried a few similar plugins but i seem to be getting the same instance of php errors with each one.

unfortunately there are no settings issues to fix, the plugin developer says its a php issue and its not related to the plugin itself. cant seem to figure this out and its a week now.

Hi Emmanuel, i re-installed the plugin and re-installed my theme and that seems to have solved the problem. Thanks for a great plugin by the way.