dufegha

I think I have it narrowed down to an incompatible theme. As I have been using using a custom theme that a developer configured, I have no idea where to start debugging. I tried your plugin with an “off the shelf” theme and it works perfectly. I think a word of caution should be offered to anyone using your plugin with a custom theme – I will have to pay to get it fixed or restore from an old backup and find out what I have lost. This is the first time I have such a problem with a plugin, so I am not particularly happy.

the preview page never appeared and since then I have deactivated and reactivated the plugin and I dont see the preview. I am going to enable wp_debug now as you suggest.

Thank you for your response. When I pressed the Auto configure button, which according to the help file should have loaded some kind of live preview, what exactly got changed and in what files? I have a custom theme and after the site broke I then read that I needed a child theme? In any case, I did duplicate the the page.php and rename it to product-adder.php etc after the site broke but it had no effect and the site is still down. I would like to know what code to remove or modify to put it back to how it was before.