D Smith a11n

Hi again!

Thanks for the update. This now sounds more like a scripting conflict; I’d recommend trying the steps here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

If you temporarily disable all plugins except PayPal Checkout Gateway, WooCommerce Services, Jetpack and WooCommerce core, and switch themes to something like Twenty Nineteen, are you able to save changes to the mail configuration under those conditions?

Hi there!

Thanks so much for that feedback. I’d urge you to post it at ideas.woocommerce.com — that’s where our developers go to see what improvements or changes users are looking for. By “upvoting” suggestions, it helps the devs prioritize features or fixes.

I’m going to mark this topic “closed,” but if you have any other questions about PayPal Checkout, please feel free to open a new thread!

Hi there!

So glad you were able to solve this– and thanks for sharing your solution with the forum. I’m going to mark this topic solved, but please feel free to open another thread if you have other questions!

Hi again!

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, feel free to start a new thread!

Hi there!

When you say orders aren’t being updated with the tracking number, do you mean the tracking number within ShipStation isn’t showing up on the orders within WooCommerce.com, as here?

If that’s the case, I recommend contacting us at https://woocommerce.com/my-account/create-a-ticket — we’ll be happy to help more there, but we’ll need to look at the order details, which aren’t something you’d want to share on a public forum like this one.

Please let us know if we can assist with anything else!

Hi again!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread, or you can open a ticket with us at https://woocommerce.com/my-account/create-a-ticket — we’ll would be happy to look into it further.

Thanks!

Hi @marcheweb!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi @quostudio!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi @looplabsaustralia!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi @eagleagency!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi @gevcen!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi there!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi again Matt!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi again @seanbrmener!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Hi @jahau1234!

Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!