Pete Hahn

Thanks Danny @dvankooten for the very rapid and thorough solution. I saw your update posted this morning and I appreciate the clear instructions on how to correct the database records due to the glitch in the previous update.

Thanks for the update @nikeo . Very glad to hear the plugin is still being actively supported and there is no reason to consider moving on to another theme. Issue resolved.

Sorry to hear about your experience @macitpros

And nearly three weeks after posting my original question no one from support or sales has bothered to respond. I would say that puts the “final nail in the coffin” for this theme. Bummer. I’ve been using it since 2014. Time to move on.

Please disregard. I was finally able to narrow it down to a specific plugin which was causing the issue. For anyone wondering, the problem was created by a plugin named CM Answers Pro version 4.7.0

When I rolled back to version 4.6.9 everything was resolved. I have contacted the vendor of the plugin to have them fix it.

Thanks for providing that solution. I do have Yoast plugin installed. I knew I had run across this setting before but for some reason I did not think the check the “Archives” tab of the Yoast settings.

Thanks for those instructions. That worked.

Thank you Stef @erania-pinnera,

I just subscribed to the github issue and posted my response to provide the details requested by jeherve.

Excellent! Glad you were able to confirm there is an issue. Thanks for providing a link where I can track the progress of the resolution. Let me know if there is any more information I can provide to assist in the resolution.

I had previously deactivated and reactivated the Jetpack plugin while attempting to fix the issue on my own. And that process included the steps you described. However at your recommendation I performed the steps you listed to disconnect and reconnect my site to Jetpack. The issue remains unresolved.

Let me know if you have any other steps to try out.

Thanks!

Hi Michelle, thanks for your prompt response.

Here is the website URL: https://www.hahn-tech.com/

However the issue is only present when I am logged in as the site admin. So I’m not sure what you will be able to glean from the website itself without having an admin user account to log into.

I do have a staging site. So if you require an admin account to determine the cause just let me know and I can setup a new admin user on the staging site which you can use to investigate.

Thanks!

Thanks for providing those details. After further investigation I found it was related to the Jetpack plugin so I have posted this question in their support forum. If they are able to resolve the issue I will post a link to that post here in case others come across this post looking for a solution.

I appreciate the suggestion. I tried to apply this as well as a few other techniques. The problem with the “background rule” technique is that the individual gutenberg blocks do not have a transparency property so the background image only appears where no blocks are placed. The page you used for an example does not have any blocks, that page was created using the classic editor. And I need a solution that works with the existing Gutenberg elements.

I have a page with these exact qualities using the Elementor plugin. But I am trying to find a way to build that page using existing tools so I can eliminate that plugin completely.

The ideal solution (in my view) would be for WordPress to include this as a feature in a new version. The current version of WordPress does not have any tools to work with the document itself (background) and the individual blocks cannot be set to transparent so that the content appears to float over the background. I’m really shocked that this feature does not already exist. Seems to me this would be a fundamental feature to include right from the start. Several years into Gutenberg and they still haven’t managed to get this included? Must be much more difficult than I realize. Or they are trying to avoid displacing all the plugins that do this sort of thing.

Hi @edwardcross,
Thanks for checking into this and responding to my inquiry

WordFence!!! Holy cow how much more evidence do you need before FIXING this PROBLEM?

Hein(@heinku)
…. the very next things there were hundreds of automated Wordfence Unblock requests from that same IP.

Update. Today version 7.0.2 was released. The change log contains this item:

Change: IPs blocked via live traffic now use the configurable how long is an IP blocked setting to match previous behavior.

However this does not address either of the two issues I raised in this post.