drfelip

Problem solved! It seems some theme files got corrupted, I already tried reinstalling the theme but still with Woocommerce 8.8.3, it seems downgrading to 8.7.0 AND reinstalling the theme did the trick.

About keeping an older version of Woocoommerce, the theme (H-Code) is supposed to get lifetime updates, so I guess they will catch up with Woocommerce soon. But I’ll ask about this, good point.

Hey everybody, just a quick update. It seems the problem is that H-Code is not compatible with the last version of Woocommerce, so I downgraded to the last compatible version and the filters are visible now. However, new problems appeared, as the sidebar is now at the bottom of the page, and the header is not visible… But this is probably a problem with the theme, the authors are trying to find the source of the problem. This is taking some time because I’m hosting the test server in my PC and configuring everything for external access is giving me headaches…

Well, I spoke too soon. If I insert the product listing as a Gutenberg block, the filters are displayed correctly, but catalog mode doesn’t work (it does only in the Shop page); if I insert the product listing as a shortcode, catalog mode works, but filters by attribute are not displayed in the sidebar…

I’m done for today. More testing some other day.

I have been trying to troubleshoot this using the theme’s support but they have not been successful. However, the filters are displayed correctly if the page is created with the standard WordPress editor instead of WPBakery’s, so I’m giving up on Page Builder for the catalog page. I can use it in other pages, so I’m fine with it. But I expected more of the theme’s support.

Thanks everybody!

Thanks! The widget now works using the layout options of the theme, but not the Page Builder. I have contacted the author of the plugin to look into it in more detail.

Not yet @carolm29 ! I was preparing some screenshots for the developers of H-Code, so I switched again to H-Code and suddently I saw the missing attribute filter in the sidebar! Maybe the problem has been automagically resolved, but I didn’t have the time to test it fully. I’m not finding the time to work on this project lately, too much other stuff to do… I’ll update with any news I have.

OK, it seems I was wrong, when I was preparing the information to send to WPBakery I noticed the problem shows also in the sidebar of a page not created with Page Builder (in my previous test I was not using a sidebar I could select from the Widgets panel, I just inserted blocks with the filters). But the sidebar is displayed correctly if I switch to the Storefront theme. So the problem could be due to the theme itself (H-Code).

Well, the problem seems to be specific of the widgetised Shop sidebar in Page Builder. I’ll try to troubleshoot this with WPBakery and report back.

It seems I’m making progress! With all plugins deactivated AND creating a new page with the standard WordPress block editor (instead of WPBakery’s Page Builder, which I was using), the sidebar and all filters are displayed correctly. So the next step will be to activate Page Builder and test with a page created with it, then if this works to activate plugins one by one. Unfortunately I don’t have the time to test it right now, but I’ll do it tomorrow and post the results.

Hi @serafinnyc , thanks for replying. Sure, I have plenty of attributes and plenty of products with attributes assigned. So it has to be something else.

Hi, Yannick,

That sounds good, I’ll try to take this route. Thanks for the suggestions!

Hi, Yannick, thanks for the reply.

Yes, the channels are also categorized by topic (cooking, minecraft, shooters, travel…). I’m having some success using 2 different libraries, one for active channels (channels in the “active” category), one for inactive channels (channels in the “inactive” category); at the moment I’m missing the possibility to list all channels together (maybe using categoryoverride? or a 3rd library including all links?).

I have to say the use of multiple libraries is not so intuitive, and I couldn’t find any info about it in the documentation or tutorials, so it took quite some time to find the way to do it. I’d be very helpful to include something about this in the documentation.

• This reply was modified 8 years ago by drfelip.

Problem solved, it was my fault. I reorganized some pages when I installed the new WP theme and the new one lacked the shortcode. Noob failure!

I’m having the same problem. The strange thing is that emails are being sent without problems when new content is posted (I use mailgun), but for new subscriptions, you are redirected to the “default subscribe2 page”, nothing more. Any ideas?

Finally my service provider optimized my tables for me (I tried to make that myself, but I couldn’t as the database was locked). After deleting plugins and optimizing the database, it takes only 11 MB!

Thanks for your help!