drew

Just wanted to give a “shout out” for this fix! I really appreciate this during the holiday season as it fixed the issue with one of the sites I manage!

Every time I update a product for Facebook, I receive Your API key is no longer valid. Please click “Settings > Advanced Options > Update Token”. I have to log into Facebook to resolve this. Something is not working.

I went into my Stripe.com account > developers and added the Live Publishable Key and
Live Secret Key. Updating the keys fixed this issue.

I went into my Stripe.com account > developers and added the Live Publishable Key and
Live Secret Key. Updating the keys fixed this issue.

Hello since your last update, the shop I manage has been getting duplicate orders via email. I have also noticed that the order and Stripe payout is incorrect. (see attachment: https://www.shop.bestbuddies.org/wp-content/uploads/2019/06/plugin-issue.jpg)

You can see the only one item was ordered, but your plugin processed it twice (see order notes) and even shows a double payout to Stripe when comparing the report to Stripe, it’s not accurate. It is not affecting the actual payment from Stripe, but a fix is needed to continue using your plugin. I am going to roll back the plugin to your previous version. I hope you can fix this soon or I will have to find another solution.

• This reply was modified 5 years, 5 months ago by drew.

Hello, I was interested in your Pro version, but your free version is not pulling in all the results. Does it have compatibility issues with Visual Composer? An example here is Miami. https://www.bestbuddiesfriendshipwalk.org/map/ Miami is on over 50 pages and the results only pull in a 10. The same with a zip code 33131. It only shows 10. The search override feature did not work either.

Amazon will not give me an API key for a plugin developed by you. After applying for one, It violates their terms. You, as a developer should have an API key to use globally as you do not have one in the U.S.

I understand Amazon has changed their guidelines, but you never bothered to let the customer know this prior to downloading and spending time trying to connect your plugin, let alone updating any outdated support text on your website.

In any case, I’ve moved on to another plugin without requiring an API, which I believe you are currently trying to roll out at sometime soon.

Thank you for the reply. I optimized the database which resolved this issue.

Thank you for your quick reply and the great plugin!

Thanks for the advice, but it was set in Learning Mode. I’m also having trouble scanning the multisite and tried following instructions from supporting threads, but no luck. I was hoping to update to premium license(s) but will not be able to do so unless this can be resolved. Are there any known plugins that might conflict with WordFence?

• This reply was modified 6 years, 8 months ago by drew.

It appears Woo has taken over this feature from your plugin and is now asking 49.99 per year for a license just to assign a coupon to a specific group.

Under your installation guide tab, you have this link: https://www.otzberg.net/iguserid/

Hello, I have content on a post and would like to show 1 part on a page and the other in a widget area. Does you plugin allow for expections for post ID’s (EX: postid-83595) and Widget ID’s (Ex:hb-toggle-2254)? Is so, how is this done and it does not seem to work for me. This would be an amazing plugin and I would be more than happy to donate to this if this is the case. Any help would greatly be appreciated!

I have followed your support threads and no solution.

Letting others know an upgraded feature on your product is ineffective is a violation of the rules, or are you mostly concerned that you may lose sales? If it actually worked, I would not be writing anything but praise here. I purchased 3 licenses for 3 sites and it’s not fair to sell something that does not work. That would be in violation of the U.S. Law called Fraud.

Looking at the code, the developer used Google Charts. If you copy one of your graph .gif files you can inspect the parameters here:
https://developers.google.com/chart/image/docs/chart_playground

After spending a little time, I resolved the text issue by replacing the chl to a chdl. The text originally was too large for the maximum size of the graph (440×220) so now it is displayed to the left:
https://www.drewchristopher.com/images/code-fix.jpg

You can fix the text issue by opening the result.total.common.php
Find:
$googleChartUrl .= ‘&chl=’.implode(‘|’,$nameArray);

and replace it with:
$googleChartUrl .= ‘&chdl=’.implode(‘|’,$nameArray);

After this change, I also decided to change the colors of the graphs. You can use this site to find hexadecimal colors: https://www.w3schools.com/tags/ref_colorpicker.asp

If you decide you want to change the color of the graphs, again open the result.total.common.php file and find
$chartColour=’FF0000′ and add additional hexi-decimal colors using a | to separate colors.
Example: $chartColour=’6699FF|FF99FF|9933FF|FF0066|0000FF|000000′;

Hope this helps!