dreamytravelstory

Hi,

This is an example url: https://www.visitare.net/da-aeroporto-beauvais-a-parigi-centro/#elementor-toc__heading-anchor-1

These URLs are generated by Elementor TOC; my question is if your plugin generates similar URLs or if it doesn’t generate any.

Thank you

Ok it worked, thank you!

Sorry, it was a conflict with the Elementor plugin, now fixed. Thank you for the support!

Hi Mateuz,

thank you so much for the prompt answer.

In my menu before installing the plugin I had a CSS to force the lens icon and the hamburger in the tablet and mobile versions to be white and then, on scroll, become black as they are set by default.

So, in the first picture (https://www.visitare.net/wp-content/uploads/2024/03/1.png) the lens icon used to be white, and then on scrolling the background becomes white and the lens becomes black, as in image 2 (https://www.visitare.net/wp-content/uploads/2024/03/2.png).

This happened when I installed the plugin I believe. Let me know if you need more informations about it and thank you for the help!

Thank you so much, I am thinking of going PRO. I just have a question, how can I check that the plugin worked? I tried to go on a random page and save the image, but it still says JPG or PNG.

My website is https://visitare.net/

Thank you for the help!

Thank you so much for the fast and exhaustive answer! All the best

Hi, I just sent the ticket, thank you

Hi Abdullah,

Thank you for the support. I sent the temporary login via email, can you please confirm you received them?

I sent another email, if it bounce back again, can you please use the email address: [email protected]

Thank you for the help!

Hi,

Thank you very much, I didn’t receive it so maybe it got lost.

I sent a second request with a different email address, to see if it works.

Thank you for the support!

Hi sorry, I sent an email as you asked but as of today, I didn’t get any answer yet. Any update?

Done! Thank you very much

Hi Abdullah,

I confirm that I am using the version 1.0.11? of the plugin.

I also tried to save again the Elementor page but it still doesn’t fetch the radio and select fields.

Any help with it?

Thank you

the issue is fixed with a higher resolution picture, isn’t there a way to have the same level of zooming with a less res pic?

Thank you

Hi and thank you for the answer.

In other woocommerce sites I made, the zoom is much more, as in this example: https://www.gattomattotessuti.it/prodotto/gattopack-sweet-bears-pois-cammello-2/

As you can see it’s possible to zoom much more in the product.

Here the system status, thank you for the help:

WordPress Environment

WordPress address (URL): https://tea.easytravelhosting.com/staging
Site address (URL): https://tea.easytravelhosting.com/staging
WC Version: 7.6.0
REST API Version: ?</img> 7.6.0
WC Blocks Version: ?</img> 9.8.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: LiteSpeed
PHP Version: 7.4.33
PHP Post Max Size: 512 MB
PHP Time Limit: 90
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.19-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.6.0
WC Database Prefix: wpvw_
Total Database Size: 35.92MB
Database Data Size: 31.09MB
Database Index Size: 4.83MB
wpvw_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvw_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_actionscheduler_actions: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
wpvw_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_actionscheduler_logs: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wpvw_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpvw_defender_audit_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpvw_defender_email_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_defender_lockout: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvw_defender_lockout_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvw_defender_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_defender_scan_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wpvw_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvw_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpvw_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpvw_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_options: Data: 3.47MB + Index: 0.08MB + Engine InnoDB
wpvw_postmeta: Data: 16.52MB + Index: 1.94MB + Engine InnoDB
wpvw_posts: Data: 9.52MB + Index: 0.33MB + Engine InnoDB
wpvw_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_stock_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpvw_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvw_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpvw_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpvw_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpvw_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpvw_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpvw_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpvw_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpvw_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

Post Type Counts

attachment: 287
custom_css: 1
customize_changeset: 36
elementor_font: 2
elementor_library: 8
nav_menu_item: 11
page: 13
post: 2
product: 37
product_variation: 120
revision: 958
shop_coupon: 2

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (1)

WooCommerce: by Automattic – 7.6.0

Inactive Plugins (9)

Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.8
Defender: by WPMU DEV – 3.10.1
Elementor: by Elementor.com – 3.12.1
Elementor Pro: by Elementor.com – 3.12.1
Header Footer Code Manager: by 99robots – 1.1.32
Post Duplicator: by Metaphor Creations – 2.28
Smush: by WPMU DEV – 3.12.6
Stock Manager for WooCommerce: by StoreApps – 2.10.0
WooCommerce Payments: by Automattic – 5.7.0

Settings

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #254 - /shop/
Cart: #255 - /cart/
Checkout: #256 - /checkout/
My account: #257 - /my-account/
Terms and conditions: ?</img> Page not set

Theme

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-04-15 10:34:26 +00:00
Options: ?</img>
Notes: 62
Onboarding: completed

Action Scheduler

Complete: 633
Oldest: 2023-03-15 05:12:20 +0000
Newest: 2023-04-15 00:49:14 +0000

Failed: 5
Oldest: 2023-03-07 02:11:26 +0000
Newest: 2023-04-14 08:40:02 +0000

Pending: 1
Oldest: 2023-04-16 00:49:14 +0000
Newest: 2023-04-16 00:49:14 +0000

Status report information

Generated at: 2023-04-15 03:00:17 +00:00
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Hi,

So other than deactivate all the plugins except woo, I switched theme to Storefront and the issue persist.

Please see this staging copy I made:

https://tea.easytravelhosting.com/staging/product/avanti-eden-glass-tea-pot/

The website is now running with no plugin at all, doo you have any suggestion?

Thank you