dracole

Thanks for responding.

Unfortunately it’s been 6 weeks since I posted, and I can no longer help troubleshoot this because since this is a live production site my client needed a remedy ASAP so he could post his shop’s hours updated. I ended up rolling back to a previous snapshot from November which had a working copy. This bypassed the problem, but I still have no idea what was causing it.

There was a second portion of the same page that was also malfunctioning, and I had to redo that section entirely.

In both instances, it was a row block. That’s all I know, sorry!

Patch 2.19.1 has not fixed the issue. We’re using auto-updates. My client’s site has been uneditable since November (2 months). “Attempt Block Recovery” fails.

GoDaddy phone support tried to make us pay for “Premium WordPress Support” when I called them about the issue. Instead, “Greg G” pointed us to this forum. My client is about ready to leave GoDaddy for another hosting provider if this cannot be resolved soon. Please advise.

Patch 2.19.1 has not fixed the issue. We’re using auto-updates. My client’s site has been uneditable since November (2 months). “Attempt Block Recovery” fails.

GoDaddy phone support tried to make us pay for “Premium WordPress Support” when I called them about the issue. Instead, “Greg G” pointed us to this forum. My client is about ready to leave GoDaddy for another hosting provider if this cannot be resolved soon. Please advise.

Patch 2.19.1 has not fixed the issue. We’re using auto-updates. My client’s site has been uneditable since November (2 months). “Attempt Block Recovery” fails.

GoDaddy phone support tried to make us pay for “Premium WordPress Support” when I called them about the issue. Instead, “Greg G” pointed us to this forum. My client is about ready to leave GoDaddy for another hosting provider if this cannot be resolved soon. Please advise.