David

Hi @webora1,

Just checking in! We haven’t heard back from you in a few days, so we’re going to close out this support thread for now.

If you still need help or have any more questions, no worries—just reply to this message and we’ll reopen the thread and get back to you ASAP.

Thanks and take care!

Hi @corpporthis,

Thanks so much for taking the time to leave such a glowing review! We’re glad to hear how much you enjoy WP Mail SMTP. We hope it continues to treat you well for years to come.

Have a great day!

Hi there @dev1122,

Thanks for reaching out. Our plugin doesn’t block sending emails, but your mailer service might. Which mailer service are you using? When you get a moment, check with your mailer service to make sure emails to primebrands.com aren’t being suppressed. It’s possible that your addresses have been put on their suppression list, which would stop emails from being sent to you.

I hope that helps! Have a great day!

Hi there @azeem083,

Thanks for taking the time to leave a rating and a review. We’re glad to hear that you’re enjoying WP Mail Logging and that it’s been really good for you. We hope it continues to be for a long time to come!

Have a great day!

Hey there @truegert,

That’s great to hear! We’re glad Easy WP SMTP has helped you receive your website email so quickly. We hope it continues to help you and your site for years to come.

Have a great day!

Hi @netrose,

Thanks for dropping in to leave a rating and a review! We’re glad to hear that our plugin could make things easier for you and your site.

Have a great day!

Hey @creativewebactions,

That’s great to hear! Thanks for taking the time to leave a rating and a review. We hope our plugin continues to be a reliable tool for you and your website for more years to come!

Have a great day!

Hi there @swandrivein,

It sounds like the SMTP server you’re connecting to is not accepting emails from the address you’re sending From. In most cases, the SMTP server will only accept emails From the address assigned to the SMTP account. For instance, if your SMTP account is under [email protected], you will only be able to send emails From [email protected].

Check the From address that your emails are being sent from and make sure they are using the same address you’re connected wtih. You can also force them to use the From address in WP Mail SMTP by checking the Force From Email option: https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/#from-email

That will force all of your emails to use the From address you’ve configured in WP Mail SMTP.

I hope that helps! Have a great day!

Hi there @webora1,

Thanks for reaching out! Can you let us know which mailer service you are using with WP Mail SMTP? That should help.

Thanks!

Hi there @peter8nss,

Our developers are looking into making such an adjustment. They have further testing to do, but if it does become a change we apply, we’ll push it out through an update to the plugin. I can’t say if or when that may happen though, but it is something they’re looking into.

I hope that helps! Have a great day!

Hi there @humo,

Thanks for reaching out! It looks like your host will need to check into this. If you can copy/paste this error over to their support team, they should be able to help you out. Specifically, what they’ll most likely want to look at is this part:

Connection failed. stream_socket_enable_crypto(): Peer certificate CN=ns4.nrgdns.net' did not match expected CN=mail.ashir.com.ar’

I hope that helps! Have a great day! ??

Hi there @peter8nss,

Thanks for reaching out! We’re checking into this for you. I’ll let you know when I have more information.

Thanks!

Hi there @esuprofwriting,

Thanks for reaching out! The 524 error is returned by Cloudflare, and indicates that there is a timeout occurring on your server. You mentioned increasing the max upload size in PHP.ini, but you may need to also increase the max execution time, post max size, and memory limit.

Regarding the 403 being thrown when you upload the .dat file, you might want to check with your host. Some hosts use a security software called ModSecurity, which can block files such as .dat files. They can check their logs to see if that may be the issue.

I hope that helps! Have a great day!

Hi there @mihir1337,

I hope all is well. We haven’t heard back from you, so we’ll be closing this thread for now. If you still need assistance, feel free to respond to the thread again and we’ll be happy to help.

Have a great day!

Hey there @medienwerkstatt,

Thanks for taking the time to leave a rating and a review! We’re glad to hear that WP Mail SMTP has been the best for your client websites. We hope it continues to serve you well for years to come.

Have a great day!