David

Hey @nerzhsteel,

That’s great to hear! We’re glad Easy WP SMTP has been easy to use for you and is helping you out.

Thanks for taking the time to leave a rating and a review. We certainly appreciate it!

Hi there @robertad92,

Thanks for reaching out! It sounds like the emails are being delivered, but either Gmail is rejecting them or flagging them as spam, or they aren’t leaving the SMTP server. I’m leaning more toward Gmail rejecting them.

Try running a test email to Mail-Tester.com to see what their scanner says about the email. It may be that your sending IP is on a blacklist or might be missing necessary DNS entries to authenticate your email. Mail-Tester may be able to identify the problem.

In the meantime, you can also try switching to another mailer temporarily. Check out this section of our site. It walks through each mailer we support and includes the benefits of each: https://easywpsmtp.com/categories/docs/mailers/

I hope that helps! Have a great day!

Hi there @thekatbrady,

It sounds like your form might be bypassing our plugin, but I can’t say for certain. Can you let me know if you’re using a connected Constant Contact account with the Constant Contact form plugin?

It is odd that this issue isn’t consistent. The emails that are not being recorded, are they still being delivered? If you can let us know, that should help.

Thanks!

Hi there @stephunique,

Thanks for reaching out! I believe you hit the nail on the head with BuddyPress. The issue you are seeing likely has to do with the way BuddyPress sends emails. Fortunately, there is a way around it.

Check out this post on our blog. It walks through this issue and how to resolve it. Since you’re already connected to your mailer service, you can drop down to Step 4 and go from there. You’ll need to add a small code snippet to your site, but we explain how to do that and provide the code snippet.

https://wpmailsmtp.com/buddypress-activation-email-notifications/

I hope that helps! Have a great day!

Hey @samirsibachir,

Thanks for dropping in to leave a rating and a review! We’re glad to hear our plugin has been working well for you. We hope it continues to do so for a long time to come!

Have a great day!

Hi there @moguls,

These errors shouldn’t be causing the issues you’re seeing with importing, as they are not related to our plugin. However, if you can provide some further information, we might be able to point you in the right direction.

When you get a moment, please let know:

• Are these sites all hosted on the same webhosting provider?
• Which version of WordPress are you using?
• Which version of PHP are you using?
• Which themes are you using and importing content for?

Also, try enabling the WordPress debug log and then try running the importer. This way if there are any issues from it, the errors should be captured.

Thanks!

Hi @webora1,

Just checking in! We haven’t heard back from you in a few days, so we’re going to close out this support thread for now.

If you still need help or have any more questions, no worries—just reply to this message and we’ll reopen the thread and get back to you ASAP.

Thanks and take care!

Hi @corpporthis,

Thanks so much for taking the time to leave such a glowing review! We’re glad to hear how much you enjoy WP Mail SMTP. We hope it continues to treat you well for years to come.

Have a great day!

Hi there @dev1122,

Thanks for reaching out. Our plugin doesn’t block sending emails, but your mailer service might. Which mailer service are you using? When you get a moment, check with your mailer service to make sure emails to primebrands.com aren’t being suppressed. It’s possible that your addresses have been put on their suppression list, which would stop emails from being sent to you.

I hope that helps! Have a great day!

Hi there @azeem083,

Thanks for taking the time to leave a rating and a review. We’re glad to hear that you’re enjoying WP Mail Logging and that it’s been really good for you. We hope it continues to be for a long time to come!

Have a great day!

Hey there @truegert,

That’s great to hear! We’re glad Easy WP SMTP has helped you receive your website email so quickly. We hope it continues to help you and your site for years to come.

Have a great day!

Hi @netrose,

Thanks for dropping in to leave a rating and a review! We’re glad to hear that our plugin could make things easier for you and your site.

Have a great day!

Hey @creativewebactions,

That’s great to hear! Thanks for taking the time to leave a rating and a review. We hope our plugin continues to be a reliable tool for you and your website for more years to come!

Have a great day!

Hi there @swandrivein,

It sounds like the SMTP server you’re connecting to is not accepting emails from the address you’re sending From. In most cases, the SMTP server will only accept emails From the address assigned to the SMTP account. For instance, if your SMTP account is under [email protected], you will only be able to send emails From [email protected].

Check the From address that your emails are being sent from and make sure they are using the same address you’re connected wtih. You can also force them to use the From address in WP Mail SMTP by checking the Force From Email option: https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp/#from-email

That will force all of your emails to use the From address you’ve configured in WP Mail SMTP.

I hope that helps! Have a great day!

Hi there @webora1,

Thanks for reaching out! Can you let us know which mailer service you are using with WP Mail SMTP? That should help.

Thanks!