David

Hi there @napedesigner,

Thanks for reaching out! When you get a moment, double check your settings. You mentioned that you’re trying to connect to smtp.cludevendas.net on 587, but in the connection information, it shows the Host is localhost on port 25. There may be a misconfiguration in the settings.

Additionally, if you’d like to try Gmail again, we have a guide here that can help you get set up through the Gmail API:

https://easywpsmtp.com/docs/setting-up-the-gmail-mailer/

Or if you prefer, the Gmail SMTP server:

https://easywpsmtp.com/docs/setting-up-the-other-smtp-mailer/#gmail-smtp-settings

Just be sure to also use an App Password with the Gmail SMTP server:

https://easywpsmtp.com/docs/setting-up-the-other-smtp-mailer/#google-workspace

I hope that helps! Have a great day!

Hi there @lolo44500,

I hope all is well! Since we haven’t heard from you in a while, we’re going to close out this thread for now. If you would like to add more to this thread, just drop in and post and we’ll continue!

Thanks!

Hi there @hemant112233,

Thanks for reaching out! Based on the error, it looks like there may be an issue with your SMTP server. For instance, in the error message you shared, it says:

STOREDRV.Storage; mailbox server is too busy; 

Failed to process message due to a transient exception with message

Cannot open mailbox. Server = BY5PR12MB4260.namprd12.prod.outlook.com,

It looks like this problem may have to do with the SMTP server you’re connecting to. It’s possible that the custom code in your functions file may be affecting it, but if that same unchanged code was working before, I would look more at the SMTP server you’re connecting to.

I hope that helps! Have a great day!

Hi there @rkra,

WP Mail SMTP includes multiple built-in translations. This means that if your WordPress site uses, for instance, the Spanish language, our plugin will be translated as such automatically.

In case it helps, if you’d like to translate WP Mail SMTP into any additional languages, we have a guide n our site that walks through the process:

https://wpmailsmtp.com/docs/translating-wp-mail-smtp-into-a-different-language/

I hope that helps! Have a great day!

Hi there @merlinsilk,

It looks like there’s an issue with your Redirect URI setting. Take a look at this part of our setup guide. It provides information on this error and how to address it:

https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/#redirect-uri-mismatch-error

I hope that helps! Have a great day!

Hi again @rolfvanes,

Could you also share an example of a broken subject line that includes “?us-ascii?”

Also, which version of WordPress are you using? And, if emails land in your inbox, could you try opening the same broken emails in different email clients (webmail, Outlook/Thunderbird/Appl Mail, etc) to see if the email is broken across the board?

Thanks!

Hi there @lolo44500,

Thanks for reaching out! Can you let us know which mailer server you’re using with WP Mail SMTP?

Also, when you get a moment, try sending a test email from your site to this site: Mail-Tester.com. Mail Tester will look at everything about the email to let you know if it identifies any issues.

Thanks!

Hi there @rolfvanes,

Thanks for reaching out! We’re looking into this, but if you can let us know more about what type of issue you’re running into, that should help. Specifically, if you can tell us if you’re seeing any errors or if something is happening to the emails on delivery, that should help assist our team in finding a solution for you.

Thanks!

Hi there @reykjavik2012,

Thanks for reaching out! I took a look at your site and it’s loading without any issues. Based on what you described, it sounds like the issue has more to do with an SSL certificate misconfiguration than an issue directly related to WP Mail SMTP.

If this come up again, have your web host take a look. According to the error, there was a valid SSL certificate presented, but it wasn’t for your domain. There may have been a problem with issuing your SSL certificate.

I hope that helps! If you have any further questions, just let us know!

Thanks!

You’re welcome, @chrslcy. Happy to help!

Please always feel free to reach out if you have any other questions about WP Mail SMTP.

Have a good one ??

Hi there @maryamsmarkwebdwp,

Thanks for reaching out! I do apologize for the trouble. Let’s see if we can get you connected. ??

Based on the error message, the issue likely has to do with a setting in your Google Cloud settings. Check to make sure the Google app you created is set to Production mode. We have a guide here that shows this feature and how to make sure it’s not in Test mode:

https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/#from-testing-to-production

I hope that helps! Have a great day!

Hi there @ausmetics,

Thanks for reaching out! That sounds like an issue with your contact form, not with WP Mail SMTP. However, to make sure WP Mail SMTP can send emails, log into your site and go to WP Mail SMTP > Tools > Email Test. From there, you can send a test email to yourself to make sure email delivery is working.

As for your form, it’s best to check with the developer of your form about the refreshing issue. However, what I would try first is disabling any caching plugins you may have installed. Try that, and then refresh the page and try submitting your form. It may be that the cache is interfering with your form.

I hope that helps! Have a great day!

Hi there @chrslcy,

Thanks for reaching out! Please know that we designed our plugin review notices to pop up only for admins. To figure out who’s an admin, we use a built-in WordPress function called?is_super_admin. This function checks if a user has the power to?delete_users. If they do, they’re treated as an admin.

So, it seems that all of those editors might have been granted the ability to delete users, which is why they’re seeing the review message.

I hope this helps! Have a great day!

Hi there @sabbirislam397,

Thanks for reaching out! After some testing on our side, we believe the best way forward is to manually import using the Elementor Global Colors using the action hook ocdi/after_import.

Unfortunately, we don’t know where Elementor saves this data. If you can reach out to Elementor’s support to get the custom code you’ll need, that should help.

Thanks!

Hi there @thekatbrady,

We haven’t heard back from you in a few days, so we’ll be closing this thread for now. No worries though! If you need more help or have any updates, just respond back here anytime and it’ll reopen it.

Thanks and have a great day!