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  • Thread Starter douglasped

    (@douglasped)

    This works – Excellent, thanks!

    Thread Starter douglasped

    (@douglasped)

    It’s a pretty basic website built with Elementor on top of OceanWP theme so not sure what would be in conflict. Site is kaiinternational[.]org and the form is on the homepage. Click “continue” to see rest of fields. Would love to see a fix.

    Thread Starter douglasped

    (@douglasped)

    This doesn’t seem like something I should try to fix through custom CSS, but if this is the only way, please let me know how I can identify the specific modal form field for “country” and “state” since both of these are the ones that come up a different height than the other fields such as “address, city” etc. The form looks sloppy as such, especially the “country” field since this smaller height causes the prefilled “united states” wording to overlap with the field title “country”. The “state” field is obviously shorter since it is beside the regular height “zip” field.

    Thread Starter douglasped

    (@douglasped)

    Thanks for the input. I don’t have any webhooks setup. And when I switch PayPal Transaction Type to “Donation” it redirects to a page that says “We can’t complete this donation. The receiver doesn’t have a valid PayPal account”, which makes sense because I am not set up as a non-profit on the PayPal side. I’ve tried asking PayPal why others are “allowed” to have this and not me and they can’t give me an answer. They either say I have to set up a button or talk to GiveWP about integration. I remind them that over “90,000+ Nonprofits use GiveWP”. The issue is obviously on PayPal permissions side. I am inclined to believe it is because I am not set up as a nonprofit, but that shouldn’t matter. I’m sure all 90K nonprofits are not all registered nonprofits with PayPal. I even deleted my PayPal business account and opened a new one from scratch, linking all accounts and enabling appropriate settings, etc. Same issue. You’d think with the amount of people that use GiveWP and PayPal that PayPal would have a better and, certainly, more visible solution. I believe at this point it’s just worth using generic WP Form with a couple fields (if at all) and have a single customized PayPal button and track donations from the PayPal side.

    Thread Starter douglasped

    (@douglasped)

    Thanks for the feedback. The link is not very helpful since it merely states “PayPal Email: This is the email address you used to sign-up for PayPal Standard. Once this is inserted, you’re ready to start accepting donations!” Which in my case is not true.

    I have all of those 5 requirements, 1. Business Account 2. Account Optional enabled 3. Verified email address 4. Bank account linked and verified 5. Credit card linked and verified.

    I can not currently show registration as a charity and so have PayPal Transaction Type within GiveWP settings set to “Standard Transaction”. However your last comment above (“Note that on a Test Payment (not a Test Donation) even with all of the above true of your account, there is no spot for users to use a credit card, which is apparently a restriction placed from PayPal’s end”) means that this might be the issue? If so, why does GiveWP give this option if PayPal Transaction Type must be only “Donation” in order to have Guest Checkout? Thoughts on this being the issue (Not being classified as a charity on PayPal’s side)?

    Thread Starter douglasped

    (@douglasped)

    No, that’s the page I want it to go to. Instead, it is going to landing page that says “Login or sign up”. I have verified that I have a business account. It seems that I could just insert the URL equivalent of a button so that it goes directly to my customized PayPal page but I’m not sure where or how I would do this and the info fille out in the GiveWP form likely wouldn’t be transferred to the PayPal page in this manner. I’ve spent a 4 days now with PayPal and they are all about creating buttons and creating code that I can put on my website, etc. However, can’t I just put my PayPal email address in GiveWP and it automatically links? Supposedly this is all I have to do but there is some disconnect somewhere. PayPal says I have to talk to the add-on (GiveWP) to find out how to integrate since everything looks good on the PayPal side and GiveWP says there must be some issue on PayPal’s side. At a certain point, it’s probably best to just remove GiveWP and put a PayPal button, but then I’ll lose the value of tracking donors, although I could do that on the PayPal side I guess. Not sure, would be interested in hearing other options.

    Thread Starter douglasped

    (@douglasped)

    Thanks for the feedback; however, that page doesn’t provide much input other than connectivity with PayPal only necessitates input of one’s PayPal email address. The link given that goes to the PayPal site for further information, I have already done and talked to PayPal. However, the donate now button only links to a PayPal login page (person has to login or create account with PayPal). I’ve opened a question regarding this issue under title “GiveWP uses PayPal email address but PayPal says must create a button”. Would appreciate any input since apparently, just clicking on the GiveWP button doesn’t work.

    Thread Starter douglasped

    (@douglasped)

    So I have a URL equivalent of a PayPal button, which goes directly to the page I am looking for. Since GiveWP apparently can’t do this (even though they say I only have to put in my email address for PayPal), is there a way to add this PayPal URL to the “donate now” button (e.g. through “Additional CSS”) or should I create a button or looking for advice on the best way to either get the donate to work or create the most efficient work around.

Viewing 8 replies - 1 through 8 (of 8 total)