dorianbritton

Thank you Zubair,

I have performed a conflict test and the issue persists with just Woocommerce enabled. Next step please.

This aspect of the issue is not intermittent hence my last email. I feel my description is accurate enough in describing the problem.

Moses… Please read my second message detailing the problem further. It’s related to the geolocation needing to be changed and then changed back to allow the fields to open.

Hello…

After further testing I can see that the problem I’m facing is related to geolocation. when I load the cart page the country field is populated with the correct country. However, the Stripe fields are not active. I need to change the country field to a different country before the Stripe inputs are active. I can change the country back and everything is still functional. This seems to be odd behavior. Ideas?

Hello…

Attached are the screenshots of the JS warnings and the form. We are getting the same results but I believe you’re overlooking the problem. I see the checkout appearing put the form is disabled. Nothing can be typed into the card field.

Dorian

Thank you Moses… As I stated in the original post, this is an intermittent issue. I’ve checked right now on multiple machines and can’t access the card fields. Same with my iPad and phone.

Thank you for the help. The problem persists regardless of the payment plugin used. I have activated the Woocommerce Stripe plugin for you to check the issue.

I’m also including the system status report here:

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Thanks so much!

I’ve disabled the Siteground Optimizer plugin and the problem persists. Looking further, the problem is not just on Safari, but seems to be intermittent on all browsers.

System Report: https://pastebin.com/80jMtsfk

These are the entries from the log from today:

2025-02-07T01:52:24+00:00 Warning Empty patterns received from the PTK Pattern Store 2025-02-07T10:40:05+00:00 Warning Empty patterns received from the PTK Pattern Store

Thank you Mosses… I corrected the issue last night. There was some come I had used in the functions.php file to hide some Woo pages that was causing the issue.

I don’t use the individual product pages nor do I use the shop page. I was looking for a way to hide them from clients finding them accidentally. Is there a way to do that without compromising the rest of my Woo system?

I have done this. The plugin still does not work.