dorawan89

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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter dorawan89

    (@dorawan89)

    Hi,

    Sorry for the late reply. The report is below:

    
### WordPress Environment ###

Home URL: https://produk.aishahkassim.com
Site URL: https://produk.aishahkassim.com
WC Version: 2.4.12
Log Directory Writable: ?  /home/becausey/public_html/produk/wp-content/uploads/wc-logs/
WP Version: 4.4.7
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.25
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: ?
MySQL Version: 5.6.34
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SOAP Client class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.4.12
: 
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (8) ###

Add Categories to Pages.: by a.ankit – 1.0
Billplz for WooCommerce: by Wanzul Hosting Enterprise – 3.9
Duplicate Post: by Enrico Battocchi – 2.6
Homepage Control: by WooThemes – 2.0.1
Simple Custom CSS: by John Regan
Danny Van Kooten – 3.3

Woo Checkout Field Editor Pro: by ThemeHiGH – 1.0.9
WooCommerce Fixed Quantity: by Habibillah – 1.1.4
WooCommerce: by WooThemes – 2.4.12

### Settings ###

Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.0.0

### WC Pages ###

Shop Base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My Account: #8 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Storefront Child Theme
Version: 1.0.0
Author URL: https://stuartduff.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 1.6.1
Parent Theme Author URL: https://www.woothemes.com
WooCommerce Support: ?

### Templates ###

Overrides: storefront/woocommerce/emails/admin-cancelled-order.php
storefront/woocommerce/emails/admin-new-order.php
storefront/woocommerce/emails/customer-completed-order.php
storefront/woocommerce/emails/customer-invoice.php
storefront/woocommerce/emails/customer-new-account.php
storefront/woocommerce/emails/customer-note.php
storefront/woocommerce/emails/customer-processing-order.php
storefront/woocommerce/emails/customer-refunded-order.php
storefront/woocommerce/emails/customer-reset-password.php
storefront/woocommerce/emails/email-addresses.php
storefront/woocommerce/emails/email-footer.php
storefront/woocommerce/emails/email-header.php
storefront/woocommerce/emails/email-order-items.php
storefront/woocommerce/emails/email-styles.php
storefront/woocommerce/emails/plain/admin-cancelled-order.php
storefront/woocommerce/emails/plain/admin-new-order.php
storefront/woocommerce/emails/plain/customer-completed-order.php
storefront/woocommerce/emails/plain/customer-invoice.php
storefront/woocommerce/emails/plain/customer-new-account.php
storefront/woocommerce/emails/plain/customer-note.php
storefront/woocommerce/emails/plain/customer-processing-order.php
storefront/woocommerce/emails/plain/customer-refunded-order.php
storefront/woocommerce/emails/plain/customer-reset-password.php
storefront/woocommerce/emails/plain/email-addresses.php
storefront/woocommerce/emails/plain/email-order-items.php
    Thread Starter dorawan89

    (@dorawan89)

    Hi, I am sorry for describing it wrongly.

    There is no PHP error happening. What happen is that albeit the plugin has been activated, it does not appear in the Checkout section at Woocommerce Setting.

    Please refer photo:

    screenshot

    (just in case the photo didn’t load: screenshot )
    Note that the plugin is active. I have not installed any new plugins, or updated anything. The plugins seem to be disappeared after I upgraded it.

    • This reply was modified 8 years, 1 month ago by dorawan89.
    Thread Starter dorawan89

    (@dorawan89)

    Well, I host PHPList on my own server. So I set up PHPList, and create my own widget from PHPList sign up page to be included on my main page. I use advance HTML plugin to paste the code and turn into custom widget.

    Oh, anyway, I did scan through the code in the widget. It turn out, there is a meta author there, where in my website and theme, don’t. Facebook accidentally take the meta author from the widget and make it as website author.

    So I changed the whole thing, turning it into my name. Still, Facebook didn’t change the author name.

    After hours of research and reading other’s post, I found out that Facebook actually keep a data of the web that we link. In a way, I need to flush the data, ask Facebook to get new data from the website. That is when I go to Facebook Open Graph Debug, and press “Fetch New Scrape Information”. Only then Facebook detect the changes that I’ve made and get it right.

    Voila! Everything is well and solved! ??

    (This is to my understanding. I may understand it wrongly, but it worked. Hopefully this’ll help others who have the same problem )

    Thread Starter dorawan89

    (@dorawan89)

    Hi there,

    I am terribly sorry. I have found the real reason this is happening. It was not WooCommerce itself, but another plugin, Paypal Express. I change the payment method to COD, and it totally works.

    I am sooooo sorry for wasting your time. And thank you for answering my questions.

    Have a good day ??

    Thread Starter dorawan89

    (@dorawan89)

    Yes. billing address is there in the Order email.

    I am still testing my store, so I use it to purchase my own item.

    First, I fill up form in the Checkout page, including phone number. Then I choose Paypal as payment method. As I finished with Paypal, it sent me back to Checkout page.

    Then as store owner, I received an email from WooCommerce saying that there is a new order. I received all details, except for phone number.

    And as purchaser, I received an email saying that the store has received my order.

    Strangely enough, I just realized that not only the phone number is missing, the billing address is also empty. Only the Shipping address is filled with the information.

    Even if I go to WooCommerce > Order, the order will have no phone number and blank billing address.

    Thread Starter dorawan89

    (@dorawan89)

    Hi,

    included is my System Status Report.
    So far I see no override done to my system.

    ### WordPress Environment ###

Home URL: https://produk.becauseyouarespecial.com.my
Site URL: https://produk.becauseyouarespecial.com.my
WC Version: 2.4.12
Log Directory Writable: ?  /home/becausey/public_html/produk/wp-content/uploads/wc-logs/
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.29
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: ?
MySQL Version: 5.6.29
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SOAP Client class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.4.12
:
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (4) ###

Add Categories to Pages.: by a.ankit – 1.0
PayPal for WooCommerce: by Angell EYE – 1.1.8
WooCommerce Webcash: by Webcash Tech Team – 2.1.1
WooCommerce: by WooThemes – 2.4.12

### Settings ###

Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.0.0

### WC Pages ###

Shop Base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My Account: #8 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Mystile
Version: 1.3.11
Author URL: https://www.woothemes.com
Child Theme: ? – If you're modifying WooCommerce or a parent theme you didn't build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –
    Thread Starter dorawan89

    (@dorawan89)

    Hi,

    included is my System Status Report.
    So far I see no override done to my system.

    ### WordPress Environment ###

Home URL: https://produk.becauseyouarespecial.com.my
Site URL: https://produk.becauseyouarespecial.com.my
WC Version: 2.4.12
Log Directory Writable: ?  /home/becausey/public_html/produk/wp-content/uploads/wc-logs/
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.29
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: ?
MySQL Version: 5.6.29
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SOAP Client class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.4.12
:
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (4) ###

Add Categories to Pages.: by a.ankit – 1.0
PayPal for WooCommerce: by Angell EYE – 1.1.8
WooCommerce Webcash: by Webcash Tech Team – 2.1.1
WooCommerce: by WooThemes – 2.4.12

### Settings ###

Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.0.0

### WC Pages ###

Shop Base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My Account: #8 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Mystile
Version: 1.3.11
Author URL: https://www.woothemes.com
Child Theme: ? – If you're modifying WooCommerce or a parent theme you didn't build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –
    Thread Starter dorawan89

    (@dorawan89)

    Oh that might be a problem as we need phone number to be written on the delivery package.

    is the newest update will fix this?
    or any other way for me to update the email templates?

    Thank you. ??

    Thread Starter dorawan89

    (@dorawan89)

    Hi Christi,

    Thank you so much for the reply! ??

Viewing 9 replies - 1 through 9 (of 9 total)