donkaisen

Hi @fullysupportedphil ,

thanks for the lead with the historical data. The cron was actually not working properly.
I followed this guide at https://wp-mix.com/wordpress-cron-not-working/ and switched on
define('ALTERNATE_WP_CRON', true);

I also set up a crontab to run every minute, so the whole queue was gone in a couple of minutes.
*/1 * * * * wget --delete-after https://MYSITEDOMAIN/wp-cron.php

after the queue was wiped, it does not need to run that often, so I changed it to be executed hourly:
* */1 * * * wget --delete-after https://MYSITEDOMAIN/wp-cron.php

Thanks again for the support. Let me know if I can buy you a coffee or so.

Cheerio!
Kai

• This reply was modified 4 years, 7 months ago by donkaisen.

Hi Phil,

thanks for the insights.
I see no options on the dashboard to filter for return users or new ones. Same applies to the “revenue” section in Analytics.

I’ve taken some screenshots of the dashboard, the order that is from a guest and the payment status which is from the core, just translated.

Dashboard isues

As you can see, this order in the screenshot is completed, but is not showing up in the dashboard. The only difference I can make to other orders that show up, is that the hidden ones have no user account.

If I move to the Section Woocommerce –> Reports, this does not seem to be an issue.
Best
Kai

• This reply was modified 4 years, 7 months ago by donkaisen.
• This reply was modified 4 years, 7 months ago by donkaisen.
• This reply was modified 4 years, 7 months ago by donkaisen.