Donald FALY

Could you please contact our tech support on the plugin website so that we can help you to fix it?

Hello @luisbg07 Since I didn’t get a response, I’m assuming your issue has been resolved with the latest version of the plugin. So I mark this ticket as resolved. Do not hesitate to reopen it if the problem persists.

Hello @itoolsolution @acanessa , what themes are enabled on your websites please and how to reproduce the issue ?
Thank you

Hello @dovidev, thanks for mentioning it but it looks like this issue is from the premium version. Can you contact technical support by submitting a ticket on the plugin website so they can help you.
Anyway, please let us know that there is something we need to look into.

@oasiswork07 I will mark this ticket as resolved.
Feel free to start a new thread if you have any questions

Hello @luisbg07 , please update the plugin and let us know if the issue is resolved.

Hello @anumaaz , the new version is available and should fix the issue.

@oasiswork07 the new version is available and should fix the issue.

Hello @anumaaz an update will be released this week to resolve that issue.
You can also submit a ticket by clicking on “submit a ticket” submenu (see the screenshot https://prnt.sc/y4st6e ) so that the dev team can provide you with a fix.

Hello @oasiswork07 ,
a fix will be released this week.
Thank you.

Hello @pascalb972
Is your product taxable ?
Can you provide the steps to reproduce the issue please ?

Yes @oasiswork07 it can but I recommend that you test it correctly to be sure that it does not impact anything else or simply wait for the update.

Yes @oasiswork07 your are right. It should be managed by the plugin.
We’ll probably fix this in future plugin updates.

Hello @luisbg07 , what shortcodes are you using please ?

@gibonwebbuppsala of course I will keep you posted here.