Donald FALY

Hello @tutumu @mbclick, can you please share the link to the page of the plugins you used to generate the csv files here to make sure that Conditional Discounts plugin will be compatible with most of them?

Hello @mnelson4, thank you for you feedback.
This is the first version of the plugin so it may not be perfect.
Can you please start a live chat here so that we can discuss properly your requirements?

Hello, we are currently working on this compatibility issue. We will inform you once we have an update.
Thank you.

Hello @hukaflor, yes it is possible with the premium version.
You can check out this tutorial.
Note that it is possible to exclude the products on sale from the products to benefit from discounts.

Hello @weldonlh, please contact our technical support here so they can help you solve the problem.
Thank you.

Hello @statwss, it is not possible for the moment to have the discounts in the reports. You can contact the developers here for any customization.

Hello @happybrain, we could not reproduce the problem.
Can you please give me more information about the theme used and the type of discount activated. Any information on how to reproduce the problem may be helpful.
Thank you.

Hello @ianmarshall, you need to create two different discounts to handle it. The first with the rule “If below ￡300 apply 10%”and the second “If above ￡300 apply 15%”.
Please see this tutorial.
You can contact the support team by starting a live chat here for advice.

Hello @katigoroshek , can you please contact the tech support directly on the plugin website to receive the update that fix this issue?
The update is delaying because we are performing some tests.

Hello @katigoroshek, the error is fixed. We are still testing.
You can contact support directly on the plugin’s site to have the update to test or wait for the next version of the plugin here which will probably be released next week.

Hello @katigoroshek, thanks for letting us know about the problem. We will take care of it as soon as possible.

Hello @vandung93, please can you confirm that the bug is fixed in the latest update?

Hello @bfancych, it is possible to offer different discounts depending on the role of customers but this will require an additional code to replace the price with text. You can start a live chat on the plugin’s site to get advice from the developers.

Hello @msiqbal, discounts are calculated according to the selling prices of the products but I’m sure the technical service will be happy to help you. Can you contact them by submitting a new ticket here ?
Just start a live chat and send them the link to that chat. That’ll do.

Thank you

Hello @orangr-ghost
Could you submit new ticket on the plugin website so that the development team can help you ?