Scottie S

Wow, thank you Caleb. Although it doesn’t solve my problem, it gives me a much better understanding of what is going on. I really appreciate the time and detail you gave.

Thank you for your time.

This is what my hosting company has come back with –
Regrettably, we are unable to troubleshoot 3rd party plugins. For any support regarding the Firewall plugin, you will need to reach out to the developers. You can also provide them with the error:
Call to undefined method ICWP_WPSF_FeatureHandler_Statistics::getReportingTableName()
/wp-content/plugins/wp-simple-firewall/src/processors/statistics_reporting.php on line 15

I thought maybe I was using old php, but I’m at 5.6.30. That is “old” but it’s the best I can do for now. Thoughts?

Thank you for taking the time to reply. I have spent several hours researching this, including 3+ hours on the phone with my hosting company. They claim that this is the standard way they pass requests for SSL on VPS. I was able to get them to elevate a ticket to a top level server tech to address the issue. The plugin seems to be functioning as it should, aside from audit trail viewer (which is my favorite part) so for now I wait.

I have gone through all the troubleshooting steps you lay out in your support forum (disabling modules 1 by 1, etc) I’ve disabled plugins 1 by 1, I did a reset of the plugin per your forum, I even uninstalled and dropped all the tables and reinstalled. Still the same issue. My hosting company has just thrown their hands up and blame you (they are useless, but it’s the clients choice) The site is on a VPS and I was having trouble SSL failing because of too many redirects. The host fixed it saying it was endurance page cache. But they also added this to the wp-config file:
/* Allows IP to be passed from remote host to server */
if (isset($_SERVER[“HTTP_X_REAL_IP”]))
$_SERVER[“REMOTE_ADDR”] = $_SERVER[“HTTP_X_REAL_IP”];
/* Allows SSL request to pass through nginx proxy */
if ($_SERVER[‘HTTP_X_FORWARDED_PROTO’] == ‘https’)
$_SERVER[‘HTTPS’]=’on’;
My htaccess no longer has the 301’s in it and instead they are using that. Is that the cause? I’ve asked them but they can’t or won’s answer me.
Thank you for your time Paul, sorry for the rambling reply.

I took a stab and updated the customers PHP from 5.4 to 5.6, but that didn’t help. I gave up and recreated the forms I needed with CF7. Sorry I couldn’t help more.

I still have not found a fix. I second salemge’s statement, Josh puts out a fantastic form plugin. It is my go to for all my form needs, but the output functionality is limited. I have not yet been able to trace down what / where the failure is. I intend on getting it sorted today. My clients are banging on my door wanting their info display back.

Thank you very much. I will give that a go

I’m only using the CDFB as a quick / easy front end viewer for the members of the website.

I am having the same problem. I have been using the same setup for over a year with no trouble. Caldera form is very basic, 4 fields, nothing custom. I have the latest versions of everything. I have disabled spam controls, tried to start from scratch with a new caldera form, I uninstalled and reinstalled cfdb, still get the same results.

UPDATE: my issue was a plugin conflict. Resolved. Thank you

Thank you for your time and quick reply.

I am getting the same red error message. After hitting the send button, the word error appears, but the form emails are being sent and received?
https://jsr.fitsnh.com

Thank you very much for your time. That worked perfectly. A little too simple for my complex brain to figure out.

never mind.