dohman

i did more digging in the individual form fields and found the “Show this field to admin users only?” setting which removes a field from the front end entry form. this does the trick so consider this items closed. thanks.

…. i guess i can always make certain fields hidden with css, but still wondering if this is already a feature and i’m just missing it. any insight is much appreciated.

thanks, again!

I haven’t used WordPress Optimize before. You like?
Do you know if you can pick and choose what to do with various plugin tables?
I use UpdraftPlus so I’m familiar with the company.
Thanks.

I’ll give that a shot. Thanks for your follow-up, Thomas!

Digging into some of your setup pages, I see a note saying, “If you are migrating v1.11 / v1.12 ? v1.13 then please deactivate the enhanced ecommerce option in your Google Analytics Page View tag:”

The last time we updated would have been for wp 5.7 which I think would have put us on gtm4wp v1.11 or 1.12, and we now moved to 1.13 ten days ago from one of these two versions. Can you confirm that this is the likely culprit?

Thanks,

So when you say “and therefore no transactions are being recorded.” are you saying no duplicate transaction is being recorded?

I am seeing conversions/transaction in GA, and a duplicate when I open my browser back up having never closed the thank you tab. It does not record a duplicate when the page is refreshed which would be what you did there by entering the url.

Could there be anything else with the tag configuration or conflicting plugin like the google review pop-up on the thank you page?

thanks,
chris

I’ve updated to 1.11.1 but I’m still getting duplicate conversions when I open my browser back up to the thank you page..

Here are screen grabs of the local, session & cookies:
https://werpo.net/wp-content/uploads/2019/11/20191112-cookies.jpg
https://werpo.net/wp-content/uploads/2019/11/20191112-session-storage.jpg
https://werpo.net/wp-content/uploads/2019/11/20191112-local-storage.jpg

I see a js error and cookie warnings which you can see in the cookies image. Is there any way could be creating an issue?

We are also running the Google Customer Reviews for WooCommerce plugin which displays a pop-up on the thank you page. Could this be interfering?

thanks,
chris

thanks,
chris

sounds great. will wait for that one. thanks again, thomas!

Yes, thanks for the clarification.

I did revert back to 1.10.1, placed new orders, but could not replicate the duplicates. I am going to make sure the old files are indeed being used, then do some additional tests to see if I can prove out my issues are solved.

How do you feel about the beta 2? Do you think is it to a point it can be used on a live site?

Thanks again for all your help and work maintaining and improving the plugin!
chris

So, if I ran a test order with the betas, then reverted back to the prior release and ran more test orders, the duplicates would still be prevented using the prior release plugin? Sorry, I don’t quite understand how that works. If you have any more insight to that, that would be great.

When do you plan to release the next version which includes the 2 betas? Do you think the betas ready for a live ecommerce site?

thanks,
chris

is beta 2 the first version that is using this local storage method?

I tried beta 2 and could not recreate a duplicate transaction with it. I then tried it again running beta 1 and the current 1.10.1 release but could not recreate a duplicate with those either. up until then I could recreate the duplicate pretty much any time. so I am a bit confused. could something remain from beta 2 that is still preventing a duplicate when I test with the old versions?

thanks,
chris

here are links to images of local storage and cookies. i would appreciate any insight you can provide on this and the recent changes.

https://werpo.net/wp-content/uploads/2019/11/20191106-799-local-storage.jpg
https://werpo.net/wp-content/uploads/2019/11/20191106-799-cookies.jpg

thanks much, thomas!

great. i’ll give that a shot this evening and be in touch. thank you!

hi thomas,

i connected to a mobile device to see the cookie info after placing another test order, and recreating a duplicate conversion by reopening the browser with the thank you page still in place.

you can see an image of the cookie info at this url, https://werpo.net/wp-content/uploads/2019/11/cookies.jpg

i am running gtm4wp v1.11. does this provide you with the info you were inquiring about?

thanks,
chris

I’ll give this a shot and let you know what I find.

thanks,