docinfo

No, just when both is activated.

The plugin is not open for anyone. It’s just for our website.

Hello, thanks for replying.

I found out now, that my configurator plugin is in conflict with your plugin.

It got wrote for me a while ago. Do you know how to fix this? It’s a product configurator for my product. Idk why they’re conflicting.

Kind Regards

Hello, i did buy now the first subscription to test it.

I did get my photos cleared to about 10.000 to not reach above the maximum. Now it says i have already reached my limit, even it says that it has skipped 2000 photos. That would be maximum 8.000 Photos. There is something wrong with this.

Stats from the plugin dashboard:
Erfolgreich konvertierte Dateien: 9 999
Fehlgeschlagene oder übersprungene Dateikonvertierungsversuche: 1 992

Can you help me?

As your plugin is the first which kinda works easy and don’t messes up things + your support was skyrocket fast i probably will get into the pro version. Thank you for your help!

Hello, thanks for your really fast reply.

So if i choose the “uploads” folder to be otimized and added the “foldername” to the exlusion, it just skips the one in there right?

Awesome.

And the other thing is, i’m using Siteground as hoster and i’m getting an error which you probably aware of because you added the info.

So i’m just curious if that causes speed issues, if i turn that NGINX Fast Delivery off.

Kind Regards

Stpehen

Hello,

it is https://www.thehappybox.de

Because it’s an live website i can’t let that issue stay for too long.
Are you available right now?

Hello,

1. It is indeed a plugin conflict, i found out now.
It’s within the Plugin “Germanized” which is needed in germany to use.

How can i proceed now within this? The Modern Look is very much more suitable.

Kind Regards
Stephen

Hello,

i have a staging website, how to get into contact with you to share details?
Also to may have a fast conversation to fix this asap?
I have aboout 5 orders now which paid with paypal but couldn’t complete it.
Atleast they never paid. One of them said she got redirected multiple times after Pressing the Pay Button in the Popup.

Kind Regards
Stephen

Hello,

and this also causes the problem within the checkout?
Probably just about the pay later messaging right?

Kind Regards
Stephen

Hello & thanks for the answer.

Is this somewhere to see like in the logs you mentioned?

Products:
https://www.thehappybox.de/shop

Kind Regards
Stephen

Hello, it looks like, it’s just for all members which are logged in.
Then the hearts appear already as marked, even if they’re not.

How to backup the made products when updating this now?
Or are they still saved?

Hello, on my website https://www.thehappybox.de/ on the bottom you can see the error.

That did the trick. Works now! Thank you very much.
Finally i found a Grid Review Plugin.

Kind Regards
Stephen

Hello again,

as said 2 posts above, i tried all 3 multiple times..