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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Home & Customers dashboard pages server errorTo anyone else also having seemingly random server errors AND are hosted with GoDaddy, it appears this issue is unique with GoDaddy hosting.
After some additional searching I found a post with the same issue:
https://theme-fusion.com/forums/topic/woocommerce-plugin-creating-error-messages-when-editing-pages/The “fix” is to add the following to the .htaccess file at the beginning:
# BEGIN Line too long fix SubstituteMaxLineLength 10M # END Line too long fix
After adding this to the .htaccess file the admin pages previously having errors are now loading again.
Forum: Plugins
In reply to: [WooCommerce] Home & Customers dashboard pages server errorHi, we upgraded our hosting cPanel on GoDaddy to their Maximum plan in hopes that may fix it, but we are still having the same dashboard pages not loading. We also have an SSL now and below is the updated system report. Let us know if you would like any additional information. Thanks for your help.
### WordPress Environment ### WordPress address (URL): https://basicassetservices.com Site address (URL): https://basicassetservices.com WC Version: 5.7.1 REST API Version: ? 5.7.1 WC Blocks Version: ? 5.7.2 Action Scheduler Version: ? 3.2.1 WC Admin Version: ? 2.6.5 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ? WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.23 PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.6.51-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.7.1 WC Database Prefix: wp_ Total Database Size: 29.63MB Database Data Size: 27.59MB Database Index Size: 2.04MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.06MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 22.08MB + Index: 0.16MB + Engine InnoDB wp_posts: Data: 1.09MB + Index: 0.09MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.16MB + Index: 0.08MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 127 customize_changeset: 7 ditty_news_ticker: 1 fl-builder-template: 16 frm_form_actions: 1 frm_styles: 2 nav_menu_item: 31 page: 75 post: 6 product: 9 revision: 170 wp-help: 28 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (12) ### Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.5.0.2 PowerPack for Beaver Builder: by IdeaBox Creations – 2.18.0 CMS Tree Page View: by Jon Christopher – 1.6.4 Customizer Export/Import: by The Beaver Builder Team – 0.9.2 Ditty News Ticker: by Metaphor Creations – 2.3.12 Formidable Forms: by Strategy11 – 5.0.08 Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0 WC Catalog Enquiry: by WC Marketplace – 4.0.5 WooCommerce: by Automattic – 5.7.1 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 17.3 Smush: by WPMU DEV – 3.9.0 ### Inactive Plugins (2) ### Contact Form 7: by Takayuki Miyoshi – 5.5 Ninja Forms: by Saturday Drive – 3.6.0 ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #10863 - /assets-for-sale/ Cart: #13 - /cart/ Checkout: #14 - /checkout/ My account: #15 - /my-account/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: BASIC Asset Services Version: 0.12 Author URL: https://tribedesign.com/ Child Theme: ? Parent Theme Name: Beaver Builder Theme Parent Theme Version: 1.7.9 Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 106 Oldest: 2021-09-13 13:41:56 -0500 Newest: 2021-10-11 09:22:58 -0500 ### Status report information ### Generated at: 2021-10-11 09:57:53 -05:00
Forum: Plugins
In reply to: [WooCommerce] Home & Customers dashboard pages server errorHello, thanks again for the reply. Do you have any theories about what may be wrong?
Forum: Plugins
In reply to: [WooCommerce] Home & Customers dashboard pages server errorThanks for the reply, below is the system report:
### WordPress Environment ### WordPress address (URL): https://basicassetservices.com Site address (URL): https://basicassetservices.com WC Version: 5.7.1 REST API Version: ? 5.7.1 WC Blocks Version: ? 5.7.2 Action Scheduler Version: ? 3.2.1 WC Admin Version: ? 2.6.5 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ? WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.11 PHP Post Max Size: 128 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.6.49-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.7.1 WC Database Prefix: wp_ Total Database Size: 17.63MB Database Data Size: 15.61MB Database Index Size: 2.02MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.03MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.06MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 10.08MB + Index: 0.14MB + Engine InnoDB wp_posts: Data: 1.13MB + Index: 0.06MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_yoast_indexable: Data: 0.17MB + Index: 0.11MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 60 ditty_news_ticker: 1 fl-builder-template: 10 frm_form_actions: 1 frm_styles: 2 nav_menu_item: 71 page: 75 post: 3 product: 4 revision: 16 wp-help: 28 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (12) ### Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.5.0.1 PowerPack for Beaver Builder: by IdeaBox Creations – 2.17.2 CMS Tree Page View: by Jon Christopher – 1.6.4 Customizer Export/Import: by The Beaver Builder Team – 0.9.2 Ditty News Ticker: by Metaphor Creations – 2.3.12 Formidable Forms: by Strategy11 – 5.0.06 Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0 WC Catalog Enquiry: by WC Marketplace – 4.0.5 WooCommerce: by Automattic – 5.7.1 WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 17.2.1 Smush: by WPMU DEV – 3.9.0 ### Inactive Plugins (0) ### ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #10863 - /sales/ Cart: #13 - /cart/ Checkout: #14 - /checkout/ My account: #15 - /my-account/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: BASIC Asset Services Version: 0.10 Author URL: https://tribedesign.com/ Child Theme: ? Parent Theme Name: Beaver Builder Theme Parent Theme Version: 1.7.9 Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 69 Oldest: 2021-09-13 13:41:56 -0500 Newest: 2021-09-30 08:03:54 -0500 ### Status report information ### Generated at: 2021-09-30 08:20:28 -05:00
Thanks for the reply.
Correct, NextGEN works great with the default settings but if I replace
wordpress#thickbox
with a URL to a modified thickbox.js file in my theme folder, I get an error. The CDATA with thevar = thickboxL10n...
data that the nextgen_thickbox_init.js usually outputs does not get outputted.I tested whether if it had anything to do with the modified thickbox.js by putting in the full URL to the wp-include WordPress thickbox.js and I get the same error. It looks like using anything other than the default
wordpress#thickbox
for the javascript URL setting causes the nextgen_thickbox_init.js not to output the CDATA with thevar = thickboxL10n ...
data.The modified thickbox.js file retains all the same variables as the original with changes only to the HTML structure it generates for the lightbox.
Try adding a ‘/’ at the end of your DP directory setting. This was suggested by linkrb in this thread and it appears to work.
I found the problem that was causing
the_blocks
not to register while working on another project. I had two templates that both usedthe_block
but in different order in the PHP processing.The blocks registered on the template that had the_block after the loop. But in the other template that had
the_block
before the loop did not register. So I moved things around to includethe_block
inside and/or after the loop and it started registering. Went back to the original project this occurred on, did the same thing and it now works.Trendwerk, perhaps you can double check this? See if this is a requirement now in v3.0.1? I recall it working regardless of placement before it updated.
Thanks again, great plugin.
I apologize for the late reply. I tried commenting out line 69 in assets/inc/functions.template-tags.php but it still does not work.
Unfortunately this is on a client’s server with their site live. And as much as I want to, I cannot setup a development site for you to debug the problem. But thanks for attempting a fix. It’ll just be harder to make edits having multiple column blocks on one editor.
Thanks again.
Sorry that was a typo, I used
the_block('Block name');
with ‘first’, ‘second’ and ‘third’ as the block name.Is there a way to “force” registration for the blocks? I only need this on one page template.
Thanks for your help, this is a great plugin and the first time having problems.
I am also having the same problem. Both options for page and category depth do not save when any options are selected.
Forum: Plugins
In reply to: [Menubar] menubar dropdown doesnt work on iPadsCan you share a link to the site that this is currently on?
Get better understanding on what may be happening if we can look at ourselves. Thanks.Forum: Plugins
In reply to: [Menubar] menubar dropdown doesnt work on iPadsDon’t know how you have it set up for the top level buttons but if you have it them selected as “Headers” (non-clickable items) then you can give it href=”#” attributes so that it will work on touch screens.
Forum: Plugins
In reply to: [Easy Social] [Plugin: Easy Social] Add to Home PageI successfully altered the code to allow the social media buttons to be added on the home page.
You will need to change the load code in the easy-social-media.php file.
Search for
if(is_single() && !is_admin())
and change to the following
if(is_single() || is_home() && !is_admin()) {
This will add the buttons after each post on the home page.Forum: Fixing WordPress
In reply to: Custom Post type 'exclude_from_search'=>true not workingNVM, it’s not working. I forgot I added in a filter to only search regular post and pages.
function SearchFilter($query) { if ($query->is_search) { $query->set('post_type', array( 'post', 'page')); } return $query; } add_filter('pre_get_posts','SearchFilter');
Still need help in getting this to work normally without the filter function…
ThanksForum: Fixing WordPress
In reply to: Custom Post type 'exclude_from_search'=>true not working… that’s frustrating. It’s working now all of a sudden…
No changes made, just left for lunch and came back to try it again…