DNCmaps

I didn’t see any error logs that related to the tables that weren’t created unfortunately.

i shall have a look tomorrow for you.

thanks for this.

i generated the tables manually in the database and all is working now.

cheers.

the DB user does yes. i would have thought it couldn’t have created the other tables otherwise.

if i have to where do i need to go to create the tables manually?

ok so i tried deactivating and reactivating the plugin. i have updated the theme to the most recent version and the tables still haven’t created.

System report:

### WordPress Environment ###

Home URL: https://www.getaplan.co.uk
Site URL: https://www.getaplan.co.uk
WC Version: 2.5.1
Log Directory Writable: ?  /var/www/vhosts/getaplan.co.uk/httpdocs/wp-content/uploads/wc-logs/
WP Version: 4.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.3.2-1ubuntu4.19 - We recommend a minimum PHP version of 5.4. See: How to update your PHP version
PHP Post Max Size: 25 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.1.41
Max Upload Size: 25 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.1
:
woocommerce_sessions: Table does not exist
woocommerce_api_keys: Table does not exist
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (14) ###

Arconix FAQ: by John Gardner – 1.6.1
Contact Form 7: by Takayuki Miyoshi – 4.3.1
Google Analytics by Yoast: by Team Yoast – 5.4.6
Salient Visual Composer: by Michael M - WPBakery.com | Modified by ThemeNectar – 4.3.5
Really Simple CAPTCHA: by Takayuki Miyoshi – 1.8.0.1
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri
INC – 1.7.17

WooCommerce PayPoint Payment Gateway: by VanboDevelops – 1.2.3
WooCommerce jQuery Cookie Fix: by Splashing Pixels (Roy Ho) – 1.0
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 1.5.26
WooCommerce Product Add-ons: by WooThemes – 2.7.14
WooCommerce: by WooThemes – 2.5.1
WooThemes Helper: by WooThemes – 1.5.9
Yoast SEO: by Team Yoast – 3.0.7
WP Htaccess Editor: by Lukenzi – 1.3.0

### Settings ###

Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Shop Base: #23 - /shop/
Cart: #25 - /cart/
Checkout: #27 - /checkout/
My Account: #29 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Salient
Version: 5.5.4
Author URL: https://themenectar.com
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: salient-original/woocommerce/cart/cart-shipping.php version 2.3.0 is out of date. The core version is 2.5.0
salient-original/woocommerce/cart/cart-totals.php
salient-original/woocommerce/cart/cart.php
salient-original/woocommerce/cart/shipping-calculator.php
salient-original/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 2.5.0
salient-original/woocommerce/content-single-product.php
salient-original/woocommerce/single-product/product-image.php
salient-original/woocommerce/single-product/tabs/description.php
salient-original/woocommerce/single-product/tabs/tabs.php

: Learn how to update outdated templates

[Moderator Note: No bumping, thank you.]