dl1mgb

Obviously, my site is broken. I set up a new installation and at least this problem is solved. Now, I just have to get the “include” statement running…

I just sent a support request and immediately go an email confirmation. And it also shows up in the ticket system at freshdesk.

So it seems to work again.

Sorry, now it works. Obviously it helps to press “save” SEVERAL times in the Customizer ??

Many thanks for the solution!

OK, thanks for looking into the Firewall’s log.

Regarding the CSS, the new code also doesn’t work.

Added the CSS code to the customizer. But no change. Also not on second computer. Also not after deleting cahche on both computers.

Sent it a seventh time, now without the 300kB screenshot…

I just sent a support ticket again (number 6) through https://www.imagely.com/support/

Let’s keep our fingers crossed!

OK, many thanks for the fast response. I will go this way.

Hello, I entered a ticket for at least five times and no response. I sent emails to the support address ([email protected]) for four times. No response. I don’t see any reason why I should continue these two ways of communication if there is no response at all.

If we have now a way of communicating through this forum, OK.

We have an installation of NextGen Gallery Pro 3.13.0 running on https://bcc.telegraphy.de/galerien/nggallery/wrtc-2018/eroeffnungsveranstaltung/ and the breadcrumb separator looks werid. Unfortunatley, I can’t add a screenshot here in the forum. Maybe you can already see it on the webpage above. How do I define it to look “normal”?

Best regards,
Christian