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  • Thread Starter dd dd

    (@djagecy)

    Thank you very much. I really appreciate your help.

    Did you roll back your site?

    I found that the error was also with a different plugin with my website (WP Job Manager WC Paid Listings).

    I have since had a fix file for that plugin. Tested it this time on a test site and the same thing still happens.

    So far all my renewals are going through. But will know for sure in the next week if they are.

    Was a royal pain the the a.. going through and remapping everything.

    Thread Starter dd dd

    (@djagecy)

    Hi Mike,

    I rolled back to the previous version in the end.

    I had to edit the database to change my subscriptions back from manual renew to recurring.

    It changed the subscriptions in the database upon update:

    _requires_manual_renewal=true
    _payment_method=
    _payment_method_title=Manual Renewal

    But should have been configured like this in my system:

    _requires_manual_renewal=false
    _payment_method=stripe
    _payment_method_title=Via Pay with Debit or Credit Card

    I’m using Woocommerce Subscriptions, Your Paid Listings plugin and Stripe as well as Woocommerce.

    Lesson learned. I’ll make sure to test it out fully in a local environment next time.

    Cheers.

    I had the same thing with over 400 subscriptions.

    In the end I rolled back Woocommerce to the previous version.

    I then had to go into the server database and edit the subscriptions.

    Woocommerce had changed them all to manual review / simple products.

    Lost several hours to this yesterday.

    It had changed the subscriptions to:

    _requires_manual_renewal=true
    _payment_method=
    _payment_method_title=Manual Renewal

    But should have been configured like this in my system:

    _requires_manual_renewal=false
    _payment_method=stripe
    _payment_method_title=Via Pay with Debit or Credit Card

    Hope you manage to get it sorted. It was a nightmare day yesterday.

    I won’t be updating it again without fully testing in local server environment.

Viewing 4 replies - 1 through 4 (of 4 total)