Divyesh_kakrecha

Hello @hannahfurst

Sorry for the late reply.

Could you please update the plugin to the latest version and test again?

Let me know the result. Thanks.

I’m so glad the issue is resolved! If you’re happy with the plugin, I’d really appreciate it if you could leave a positive rating on www.remarpro.com. Your feedback helps us continue improving the plugin and supporting users like you. Thanks again for your support!

Hi @yiihost

Thank you for reporting this issue! We’ve identified the problem and have fixed the undefined variable warning in the latest version. Please update to the newest version of the plugin, and it should resolve the issue.

If you encounter any further problems or have any questions, feel free to reach out. We appreciate your feedback it helps us improve the plugin!

Hi @macmanx

Thank you for your reply. I will post there.

Thanks.

Hello @creamel,

We’ve discovered that our plugin is compatible with the legacy version of Easy FancyBox. Please try using the legacy version. If you prefer other versions like V2, you can explore alternative plugins to Fancybox.

Thanks.

Hello @creamel,

We have installed the plugin (easy-fancybox) and set up the popup as per your explanation. Upon testing, we found that it works fine, and we also received the images in the email as attachments.

See video reference

Kindly try deactivating plugins, setting the theme to the default, and then activating the plugins one by one. If there is any custom code on your website, please try commenting it out and conducting some debugging. (It’s recommended to back up the website before starting the debugging process.)

Thanks

Hello @creamel

Thank you for providing the steps. We will attempt to set up the contact form in a popup using this code and reproduce the issue.

We will keep you updated on any developments. Thank you for your patience.

Hi @creamel

I’ve attempted to set up the Contact Form 7 with FancyBox, but I couldn’t find an option to configure the Contact Form within the FancyBox popup. Could you please provide guidance on how you’ve set up the Contact Form 7 with FancyBox popup, so we can replicate the process and address the issue?

Thanks.

Hello @vikram_mann,

We haven’t heard back from you in a while. Therefore, I’m going to close this thread. Please feel free to raise any further issues by creating another ticket.

Thanks.

Hello Loran,

We haven’t heard back from you in a while. Therefore, I’m going to close this thread. Please feel free to raise any further issues by creating another ticket.

Thanks.

Hello @creamel

Thank you for reaching out with your concern regarding the attachment field not working properly when the form is located within the Fancybox popup. Our team will check this issue and get back to you ASAP.

Thank you!

Hello Loran,

However, our plugin is designed differently and is compatible with Contact Form 7. If you encounter any issues while using our plugin, please don’t hesitate to let us know.

Thank you.

Hello @takayukister

Is there any problem in current cf7 version?

Hi @takayukister

I’ve tried testing after deactivating all plugins and activating the default theme, but the same issue persists.

Could you please assist me as soon as possible?

Thank you.

Hi Loran,

Sorry but i’m not understand what you want to say. Can you elaborate or provide any screenshot or video recording?

Thanks.