Divyang Chaudhary

Hello @geistit
This is Divyang from the Nexter team.

We are sorry for the inconvenience. However, can you please brief us more on the issues? Also, please consider sharing snapshot for better understanding.

We look forward to hearing from you.

Best Regards.

Hello @sebherve
This is Divyang from the OoohBoi Steroids for Elementor team.

I apologies for the delay in our response. Please note that our team has done the needful changes in version (2.1.9). You will no longer encounter the same warning.

If you have any concerns, please let us know.

Best Regards.

Dear @xenia404,
Thank you for reaching out to POSIMYTH Support.

It seems there may have been some confusion, as the ticket was opened under The Plus Addons for Elementor plugin, whereas the issue you are experiencing related to UiChemy

To help resolve the problem you’re experiencing, we kindly ask you to follow these steps:

1. Ensure that the Tagged Widget in Figma is Properly Installed in WordPress: Please double-check that the tagged widget from Figma has been correctly installed and integrated into your WordPress setup. This step is crucial for the smooth functionality of the design.
2. Verify that Flexbox Containers are Enabled: In WordPress, please make sure that Flexbox containers are enabled from the Elementor setting.
3. Recreate the Design: If the issue persists after confirming the above steps, we suggest copying the design once again and pasting it into your WordPress setup. This can help resolve any potential issues with the initial transfer.

If these steps do not resolve the issue, please feel free to reach out to us again. We’re always here to assist and ensure that your experience is as smooth as possible.

Best Regards.

Hello @petervatler
Thank you for the confirmation and bringing this new issue to our attention.

We have updated the code with the fix of <a> tag. https://pastebin.com/9PqqDHsk

Can you please replace code on the same path and check again?

If the issue persists or you have any other queries, please let us know.

Best Regards.

Hello @cmzet87
This is Divyang from The Plus Addons team.

Follow this doc guide to troubleshoot the issue – How to Fix Elementor Icons Not Loading or Missing?

If the issue persists, please let us know.

Best Regards.

Hello @ihou

It’s been a while since we last heard from you. I hope you are no longer encountering the issue. We are marking this ticket as resolved now.

If you encounter any further issues or have any concerns, please open a new thread.

Thank You.

Hello?@dishasinghkvr

It’s been a while since we last heard from you. I hope the solution has been worked for you. We are marking this ticket as resolved now.

If you encounter any further issues or have any concerns, please open a new thread.

Thank You.

Hello?@piradopirata

It’s been a while since we last heard from you. I hope you no longer encountering the issue. We are marking this ticket as resolved now.

If you encounter any further issues or have any concerns, please open a new thread.

Thank You.

Hello @simeon78

It’s been a while since we last heard from you. I hope you no longer encountering the issue. We are marking this ticket as resolved now.

If you encounter any further issues or have any concerns, please open a new thread.

Thank You.

Hello @petervatler
We have updated the code on the same link. https://pastebin.com/9PqqDHsk
Can you please change the code on the same path and check?

Rest assured, this fix will be included in the next release of The Plus Addons.

Thank You.

Hello @irisbarlev
This is Divyang from WDesignKit team.

We’re sorry to see you go. Could you please share the reason behind deactivating the plugin? If there’s an issue or concern, we’d love to assist you and find a solution.

If you still wish to proceed, you can deactivate the plugin by clicking the ‘Skip & Deactivate’ button.
Refer to this image for guidance: https://prnt.sc/_zg4p1-_6pBe

We would greatly appreciate it if you could provide feedback while deactivating the plugin. Your insights will help us improve and serve you better in the future.

If you have any questions or need assistance, feel free to reach out to us.

Best Regards.

Hello @bazrella
It’s been a while since we last heard from you. I hope the issue has been resolved. We are marking this ticket as resolved now.

If you encounter any further issues or have any concerns, please open a new ticket.

Thank You.

Hello @joshuadsouza

The latest version of The Plus Addons for Elementor Pro is 6.1.4, while the version on the site is (5.1.6).
Check this image – https://prnt.sc/32iprmIEeSv1

Please refer to the following doc guide, update the pro version and check?

Doc guide: https://theplusaddons.com/docs/fix-update-failed-download-failed-unauthorized-error/

If the issue persists, please reach out to our Helpdesk. Our team will look into this.

Note: This support forum is for the free plugin. We encourage you to visit our helpdesk for support with the pro version. As per WordPress Community Support Guidelines, we cannot provide support for any commercial version of the plugin here.

Best Regards.

Hello @petervatler
This is Divyang from The Plus Addons Team.

Thank you for bringing this issue to our attention.

I’m happy to inform you that our team has resolved the problem. Please follow the steps below to update the code for the Hover Card Widget:

1. Navigate to the following path: plugins\the-plus-addons-for-elementor-page-builder\modules\widgets\tp_hovercard.php
2. Replace the existing code with the updated code available here: https://pastebin.com/9PqqDHsk

I hope this resolves the issue for you. If the problem persists or you have any additional questions, feel free to reach out.

Best Regards.

Hello @toad78
We sincerely apologize for the delay and understand the inconvenience, especially with your ads running. The delay was due to our efforts in enhancing features fixing other issues as well.

Your feedback is invaluable, and we’ll work to improve our processes to prevent such delays in the future.
We are marking this ticket as resolved. If you have any queries in future, please create a new thread.

Best Regards.