diorosaecrucis

Pro support contacted. Closing this thread

This behavior does not extend to Chrome or Edge

Yes. General Settings is all https://

I also have the plugin SSL Secure Content Fixer installed, and am still getting this behavior.

Where can I check for any https:// references? Database tables? Config files somewhere?

If there is a javascript error, then why does the same logic work when you use the form that is under the menu item Register -> Press Registration when you add a “helper” at the bottom of the page.? Seems more like an issue with your paypal integration. The only real difference between those two pages is using the paypal button.

And yes, I went to theme 2022, plugins deactivated, and still had same error. Is it because the additional name fields are required? That logic should still be conditional on if the element is visible or not. Or is that an incorrect assumption?

Please use the following before Feb 1st:

https://mufonsymposium.com/letmec (behind a coming soon page)

Click the Vendors menu item.

{"type":"form","data":{"fields":[{"id":"name-1","element_id":"name-1","form_id":"wrapper-4655-3475","parent_group":"","type":"name","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-4655-3475","field_label":"Name","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"","fname":"true","mname":"","lname":"true","required_message":"Name is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","required":"1","multiple_name":"true","fname_required":"1","lname_required":"1"},{"id":"email-1","element_id":"email-1","form_id":"wrapper-2642-7806","parent_group":"","type":"email","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-2642-7806","validation":"1","placeholder":"E.g. [email protected]","field_label":"Email Address","required":"1","validation_message":"Please check for a valid email format","required_message":"Please enter a valid email address"},{"id":"url-1","element_id":"url-1","form_id":"wrapper-5522-9586","parent_group":"","type":"url","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-5522-9586","field_label":"Company Name:","placeholder":"","required":"1"},{"id":"url-2","element_id":"url-2","form_id":"wrapper-5522-9586","parent_group":"","type":"url","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-5522-9586","field_label":"Website:","placeholder":"E.g. http:\/\/www.yourdomainname.com","description":"If you have a website, please enter it here"},{"id":"address-1","element_id":"address-1","form_id":"wrapper-6100-5305","parent_group":"","type":"address","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-6100-5305","street_address":"true","address_city":"true","address_state":"true","address_zip":"true","address_country":"true","address_line":"true","street_address_label":"Street Address","street_address_placeholder":"E.g. 42 Wallaby Way","address_city_label":"City","address_city_placeholder":"E.g. Sydney","address_state_label":"State\/Province","address_state_placeholder":"E.g. New South Wales","address_zip_label":"ZIP \/ Postal Code","address_zip_placeholder":"E.g. 2000","address_country_label":"Country","address_line_label":"Apartment, suite, etc","street_address_required_message":"This field is required. Please enter the street address.","address_zip_required_message":"This field is required. Please enter the zip code.","address_country_required_message":"This field is required to be able to process your payment. Please select the country.","address_city_required_message":"This field is required. Please enter the city.","address_state_required_message":"This field is required. Please enter the state.","address_line_required_message":"This field is required. Please enter address line.","street_address_required":"1","address_city_required":"1","address_state_required":"1","address_zip_required":"1","address_country_required":"1"},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-1207-6972","parent_group":"","type":"phone","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-1207-6972","required":"1","limit":"10","limit_type":"characters","validation":"none","field_label":"Phone","placeholder":"E.g. +1 300 400 5000","description":"Best number to get hold of you if necessary, please."},{"id":"number-1","element_id":"number-1","form_id":"wrapper-9902-7720","parent_group":"","type":"number","options":[],"cols":"4","conditions":[],"wrapper_id":"wrapper-9902-7720","calculations":"true","limit_min":"0","limit_max":"3","field_label":"Number of Additional People needed to run your booth:","placeholder":"","description":"How many people will be helping you at the Symposium? (max of 3 people in addition to yourself)","required":"","prefill":"","precision":"0","default_value":"0"},{"id":"html-1","element_id":"html-1","form_id":"wrapper-9902-7720","parent_group":"","type":"html","options":[],"cols":"4","conditions":[],"wrapper_id":"wrapper-9902-7720","field_label":""},{"id":"html-2","element_id":"html-2","form_id":"wrapper-9902-7720","parent_group":"","type":"html","options":[],"cols":"4","conditions":[],"wrapper_id":"wrapper-9902-7720","field_label":"","formid":"wrapper-1214-2531"},{"id":"name-2","element_id":"name-2","form_id":"wrapper-2999-3589","parent_group":"","type":"name","options":[],"cols":"12","conditions":[{"element_id":"number-1","rule":"is_great","value":"0"}],"wrapper_id":"wrapper-2999-3589","field_label":"Helper 1 Full Name:","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Full Name for Helper 1 is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","required":"1","condition_action":"show","condition_rule":"any"},{"id":"name-3","element_id":"name-3","form_id":"wrapper-8736-9113","parent_group":"","type":"name","options":[],"cols":"12","conditions":[{"element_id":"number-1","rule":"is_great","value":"1"}],"wrapper_id":"wrapper-8736-9113","field_label":"Helper 2 Full Name:","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Full Name for Helper 2 is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","required":"1","formid":"wrapper-8736-9113","condition_rule":"any"},{"id":"name-4","element_id":"name-4","form_id":"wrapper-4924-2718","parent_group":"","type":"name","options":[],"cols":"12","conditions":[{"element_id":"number-1","rule":"is_great","value":"2"}],"wrapper_id":"wrapper-4924-2718","field_label":"Helper 3 Full Name:","placeholder":"E.g. John Doe","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","prefix":"true","fname":"true","mname":"true","lname":"true","required_message":"Full Name for Helper 3 is required.","prefix_required_message":"Prefix is required.","fname_required_message":"First Name is required.","mname_required_message":"Middle Name is required.","lname_required_message":"Last Name is required.","required":"1","formid":"wrapper-4924-2718","condition_action":"show","condition_rule":"any"},{"id":"page-break-1","element_id":"page-break-1","form_id":"wrapper-1461-2645","parent_group":"","type":"page-break","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-1461-2645","btn_left":"\u00ab Previous Step","btn_right":"Next Step \u00bb"},{"id":"text-1","element_id":"text-1","form_id":"wrapper-1586-6469","parent_group":"","type":"text","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-1586-6469","input_type":"line","limit_type":"characters","field_label":"Main Product:","placeholder":"E.g. Posters\/Artwork\/Books","description":"This will be your premier product type","required":"1"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-3536-2879","parent_group":"","type":"textarea","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-3536-2879","input_type":"line","limit_type":"characters","field_label":"Supporting Products:","placeholder":"E.g. knicknacks, supporting items, lower priced items","description":"If you plan on selling more than one type of item, please list them all here, separated by commas"},{"id":"page-break-2","element_id":"page-break-2","form_id":"wrapper-2524-9997","parent_group":"","type":"page-break","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-2524-9997","btn_left":"\u00ab Previous Step","btn_right":"Next Step \u00bb","formid":"wrapper-4746-7148"},{"id":"number-2","element_id":"number-2","form_id":"wrapper-1297-4865","parent_group":"","type":"number","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-1297-4865","calculations":"true","limit_min":"1","limit_max":"10","field_label":"Number of Tables Needed:","placeholder":"E.g. 1, 2, 3","default_value":"1","description":"Tables are 300 each for the entire weekend,  Tables are 6 feet long (unless otherwise specified) and come with a tablecloth and 2 chairs.","required":"1","precision":"0"},{"id":"calculation-1","element_id":"calculation-1","form_id":"wrapper-1297-4865","parent_group":"","type":"calculation","options":[],"cols":"6","conditions":[],"wrapper_id":"wrapper-1297-4865","field_label":"Total Price:","prefix":"$","formula":"{number-2}*300"},{"id":"paypal-1","element_id":"paypal-1","form_id":"wrapper-4409-4455","parent_group":"","type":"paypal","options":[],"cols":"12","conditions":[],"wrapper_id":"wrapper-4409-4455","mode":"live","currency":"USD","amount_type":"variable","label":"pay","color":"gold","shape":"pill","layout":"horizontal","tagline":"false","locale":"en_US","debug_mode":"disable","height":"50","variable":"calculation-1","billing-details":"true","billing-name":"name-1","billing-email":"email-1","billing-address":"address-1","width":"200"}],"settings":{"pagination-header":"nav","paginationData":{"pagination-header-design":"show","pagination-header":"nav","page-break-1-steps":"Your Info:","page-break-2-steps":"What will you be selling:","last-steps":"Payment"},"formName":"Vendor Form","version":"1.22.1","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"on_submit","akismet-protection":"0","form-style":"default","enable-ajax":"true","autoclose":"true","submission-indicator":"show","indicator-label":"Submitting...","form-type":"default","submission-behaviour":"behaviour-hide","thankyou-message":"Thank you for contacting us, we will be in touch shortly.","submitData":{"custom-submit-text":"Send Message","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"no_expire","form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","payment_require_ssl":"","submission-file":"delete","store_submissions":"1","form_name":"vendor-form","form_status":"publish","sc_email_link":"1","sc_message":"<p>Your form has been saved as draft and a resume link has been generated so you can return to the form anytime within {retention_period} days from today. Copy and save the link or enter your email address below to have the link sent to your mail.<\/p><p>These fields weren't saved to your submission draft: Paypal, Stripe, Signature, Password, Captcha, and Upload. Kindly fill them out before submitting the form.<\/p>","honeypot":"1","use_ajax_load":"1","use_donotcachepage":"1"},"client_id":null,"integration_conditions":[],"behaviors":[{"slug":"behavior-1234-4567","label":"","autoclose-time":"10","autoclose":"true","newtab":"sametab","thankyou-message":"<p style=\"text-align: center\">Thank you for registering!\u00a0 We will be in touch if we have any questions.<\/p>","email-thankyou-message":"","manual-thankyou-message":"","submission-behaviour":"behaviour-hide","redirect-url":""}],"notifications":[{"slug":"notification-1234-4567","label":"Symposium Vendor Email Submitted to","email-recipients":"default","recipients":"[email protected], [email protected], [email protected]","email-subject":"Symposium Vendor Application #{submission_id} for {form_name}","email-editor":"You have a new website form submission: <br \/> {all_fields} <br \/>---<br \/> This message was sent from {site_url}.","email-attachment":"true","type":"default","conditions":[],"routing":[],"from-name":"2023 Symposium Vendor Application","form-email":"[email protected]","replyto-email":"[email protected]","cc-email":"","bcc-email":""}]},"status":"publish","version":"1.22.1"}

I hope you can get in touch soon.

• This reply was modified 2 years, 2 months ago by diorosaecrucis.

Thank you! The reCaptcha was the issue.

I have changed the reCaptcha from v2 to v3. Google was showing that over half the reCaptcha v2 reports were not being sent properly. Maybe that was the “Error ‘NaN’ undefined” problem you noticed earlier? Possible bug in the way the form catures that info for reCaptcha v2.

I have tested and retested several times across all browsers. Will check again tomorrow to be sure that nothing else may be at issue.

Thank you so much for your efforts. I will be putting in a requisition to upgrade to Pro on Monday. Looking forward to the extras in the forminator, the smush, and the hummingbird caching features.

I will consider this closed as of this submission.

Sorry Patrick. I made requested changes to a lower case first letter on all check box fields. I am getting the same functionality. No submission, and just getting sent to the top of the form.

Since you sent a submission already, could you test my theory that somewhere there is something preventing a user from submitting a second time? Please try to resubmit a registration form with the identical choices you used to submit your test. I cannot think of anything else that could block it. I submitted one original form when i first started playing around with pagination. Ever since, I cannot submit. I have cleared the submission from that test. I have cleared browser caches of everything from the beginning of time, and still the same behavior on all browser platforms.

We are using your other free versions of Hummingbird, Hustle, and Smush. Could Hummingbird be caching this form info somewhere?

I am willing to set up a Zoom or other type of screen sharing so you can see things from my end. If this is acceptable, please email me a [email protected] to set up a date and time. I am in the United States, Eastern Time zone.

Thank you so much for your patience and effort. We really do like the products, and if successful, we will be moving to your Pro versions for all our sites. The extra goodies in the Pro versions would just be the icing on the cake for our forms, so to speak. You have built a quality set of products here and we appreciate them very much.

I have placed images on our website at:

https://2023.mufonsymposium.com/forminator-issue/

Thoughts: Is there any code blocking submissions with the same email, or IP address?

Try actually filling out the form with options for buying a ticket. It is not tied to any payment gateway, nor does it ask for any payment information. I have received your submission, but it was empty. My thought is that there may be an issue when passing values?

We have not fixed this issue. Can you replicate it using the links referenced above in this thread?

Form exported to pastebin.com

https://pastebin.com/EsE97iHy

Password: bRRBq99cna

To add to the mix, this behavior is consistent across all browses, too. Edge, Chrome, and Firefox.

Figured it out.

The test server config had a much higher value for the memory limit defined in wp-config.

Adding the following line to the prod wp-config.php file made the upgrade work like a charm.

`define( ‘WP_MEMORY_LIMIT’, ‘256M’ );

Hope it helps anyone else. Happy WordPressing!