digiscrap

GM Nick,

Thank you fer your answer. I asked the customer this morning and they received new orders and it looks good again (no repeating confirmation e-mails). So I don’t know what was going on. Maybe it was a server issue or a ‘holiday rewrite’ still in the cache? So, all is working fine now.

Thanks!
Vincent

Thank you @elviiso

Your answer did not help me but activated me to look for the ‘slug’ again…. and I did not see that in first place. But after a couple of minutes I thought about the dropdown on the right upper corner, the default dropdown for other WP display options… and there I found the ‘slug’ so after activating that I could change the slug for every gallery and now it is working correct.

tnx! Vincent Volmer

Found it. I used the code snippet: “Set all users as confirmed”

Needed to removing this first. After removing, disable en delete WP Members works fine.

Need to check other website too…. thanks for now!

Regards, Vincent

Found the issue….. when disabling Wordfence Security it is working fine.

Ok, I see that the same issue appears with the Cloudflare plugin. When I use a not existing e-mailaddress with unchecked recaptcha I get the message that the link is send, so without recaptcha. Using a know address recaptcha is working and gives the error: Please verify that you are human.

Thank you for your answer. Yes, that is looking good. So there is something else wrong on the website. I tried the other plugin “Simple Cloudflare Turnstile” and although it looks good, I cant check if it is working correct……

This is for the Woocommerce lost password page as also for the WordPress lost-password page.

I found a possible bug. When I try to reset the password for a known e-mail-address I get the Recaptcha message. But when I use a non existing e-mail-address than I get no Recaptcha message…

Thanks for looking at it.

Hello,

I did but didn’t get a confirmation. I hope they received it.

thanks, Vincent

The code on the first picture is fine and includes the recaptcha code:

And below, the code from the lost password page, the recaptcha code is not present:

I hope this helps!
Regards, Vincent Volmer

Sorry for the bad code part… below another try..

errorListener https://static.xx.fbcdn.net/rsrc.php/v3/yR/r/9eTss4wyX8S.js?_nc_x=Ij3Wp8lg5Kz:61
reportNormalizedError https://static.xx.fbcdn.net/rsrc.php/v3/yR/r/9eTss4wyX8S.js?_nc_x=Ij3Wp8lg5Kz:61
$1 https://static.xx.fbcdn.net/rsrc.php/v3/yR/r/9eTss4wyX8S.js?_nc_x=Ij3Wp8lg5Kz:61
mustfix https://static.xx.fbcdn.net/rsrc.php/v3/yR/r/9eTss4wyX8S.js?_nc_x=Ij3Wp8lg5Kz:61
listen https://static.xx.fbcdn.net/rsrc.php/v3/yR/r/9eTss4wyX8S.js?_nc_x=Ij3Wp8lg5Kz:289
l https://static.xx.fbcdn.net/rsrc.php/v3/yz/r/7mVAm5TtRCZ.js?_nc_x=Ij3Wp8lg5Kz:11
initializeClickLoggers https://static.xx.fbcdn.net/rsrc.php/v3/yz/r/7mVAm5TtRCZ.js?_nc_x=Ij3Wp8lg5Kz:11

• This reply was modified 1 year ago by digiscrap.

Thank you @jdisenso !! Discovered the same issue. Fixed with your solution!

Hello @grigaswp

Ok, long story but it was caused by the mail client at the customer side. She marked the mail from the webshop accidentally as SPAM on her iPhone and blocked it. And since we all use iMap, the mail disappears on all devices, without any reason. Only on the iPhone the block icon was visible.

Sorry for spending your time for this @grigaswp !

Normally this topic can be closed but the original post is from @fotske

Regards, Vincent

Hmmmm

1) I tested and e-mail to customer works fine. But to shop owner is not. Both are present in the e-mail log. Stops working since two weeks.

2) Added new e-mail address for order confirmation and checked…. this works fine ..duh..

Probably an issue @ the customer side (website owner), there mail client or so. Asked to check the webmail if the mails are present there. Not answered yet.