digdilem

Four and a half days since reporting a major bug that brings my site down and not even an acknowledgement?

The “fix” for the users bug is simply to hide them? Again, my issue of wp not deleting them automatically again ignored.

This is very poor support and I am not a happy customer. Wish I had not paid money for this software and I shall not be wasting any more time with wp-e-commerce.

Wp-e-commerce 3.8.13.2 still unusable due to 100% cpu load issue described above.

Please acknowledge this recent bug and give an indication of when it will be resolved.

Please resolve this critical bug urgently.

My feet are already halfway out of the door with wp-e-commerce and any further delay and lack of communication will lose you a customer.

This is my munin graph for the past 24 hours from normal, to upgrade installed, version 3.8.13.2 – to my waking up and noticing site was down and troubleshooting by turning apache off and on until finally figuring out what it was.

View post on imgur.com

URGENT!

Using single site. Updated yesterday via normal plugin update and yes, users bug resolved, however more serious bug introduced.

Ever since both cores of our server have been running at 80-100% usage. Unfortunately I did not spot that until this morning when the website stopped responding. My munin graphs show solid cpu usage by apache ever since the upgrade.

Stopping apache reduces load to zero. Starting it again causes it to ramp up until site stops responding within a few hours.

MaxClients exceeded eventually shows in apache’s logs, but other than that no errors reported serverside.

NO visitors during this time.

Disabling the wp-ecommerce plugin immediately resolves this load and keeps rest of site up (site isn’t just a shop) so I have had to close our shop until you resolve this. Please do so urgently.

Host specs: 2 cores with 2gb of ram. Been fine and no config changes on server for almost two years.

(tl;dr – Confirming litemotiv’s report above and saying it’s not just multisites).

Current status: THIS PLUGIN IS NOT USABLE

Confirm, another one – by luck I spotted this thread as I thought I was under a major attack.

With wp-ecommerce disabled, none are created. Turn it on and around one user a second is created. My shop is not seeing anywhere near this number of visitors (I wish!).

It is being crawled by several bots, which may be the reason.

The users are up to six days old and I had over 5,000 of them.

Would appreciate something that didn’t cause this issue and would have preferred something that made it a lot clearer these were legitimately created users and my site was not in fact under attack, such as naming the users “_wpec_temp_user_randstring”

Identified using this query, and deleted manually initially.

SELECT * FROM wp_users WHERE user_login LIKE ‘\_%’

22159 	_0a3jhAzO 	$P$REDACTED/ 	_0a3jhazo 	  	  	2014-01-06 13:33:23 	  	0 	_0a3jhAzO
22160 	_Gtfkdlfu 	$P$B4Zi0lxMD.REDACTED/ 	_gtfkdlfu 	  	  	2014-01-06 13:33:24 	  	0 	_Gtfkdlfu

Also, the plugin website is down.

In my website, Settings -> DM Album returns a blank page so am unable to try any alternative settings. have tried deactivating the plugin and reactivating, nada.

I think I have the same issue and both WP and DM patched to current versions.

This page was working until recently, but upgrading WP and DM has broken it. https://digdilem.org/?p=95

I have tried commenting out those two lines and no change.

It’s the only page with a photo album on the site.

Hope another patch will fix it soon.