diesua
Forum Replies Created
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Hi @simplysaru
I have submitted a ticket, thx.@dougaitken
Thx for the reply, it happens to most of the charges from stripe from 1st Jun. Currently, we only open card payment for Stripe.Currently the woocommerce version is 5.3.0
- This reply was modified 3 years, 5 months ago by diesua.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Payment processing failed. Please retry.@tijosh
I’m having the same issue.this is one of the log, all payment via stripe will have this problem, the order status will change to failed and change to processing immediately.
2021-06-14T10:20:34+08:00 DEBUG
====Stripe Version: 5.2.0====
====Start Log====
Error: stdClass Object
(
[token_id] =>
[customer] => cus_JfQGM8F8lfo3O4
[source] =>
[source_object] =>
)====End Log====`
This is the report
### WordPress Environment ###
WordPress address (URL):
Site address (URL):
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –### Server Environment ###
Server Info: Apache/2.4.29 (Ubuntu)
PHP Version: 7.2.24-0ubuntu0.18.04.7
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1SUHOSIN Installed: –
MySQL Version: 5.7.34-0ubuntu0.18.04.1
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.3.0
WC Database Prefix: wp6_
Total Database Size: 594.75MB
Database Data Size: 467.97MB
Database Index Size: 126.78MB
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### Security ###
Secure connection (HTTPS): ?
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JSON Basic Authentication: by WordPress API Team – 0.1
AddToAny Share Buttons: by AddToAny – 1.7.44
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grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: ?
### WC Pages ###
Shop base: ? Page visibility should be public
Cart: #5 – /cart/
Checkout: #14 – /checkout/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: #1676 – /terms-of-use/### Theme ###
Name: Stockholm Child
Version: 1.1
Author URL: https://select-themes.com
Child Theme: ?
Parent Theme Name: Stockholm
Parent Theme Version: 6.2
Parent Theme Author URL: https://qodeinteractive.com/
WooCommerce Support: ?### Templates ###
Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.Overrides: stockholm/woocommerce/cart/cart-empty.php
stockholm/woocommerce/cart/cart-shipping.php
stockholm/woocommerce/cart/cart-totals.php
stockholm/woocommerce/cart/cart.php
stockholm/woocommerce/cart/shipping-calculator.php
stockholm/woocommerce/checkout/form-coupon.php
stockholm/woocommerce/checkout/thankyou.php
stockholm/woocommerce/content-product.php
stockholm/woocommerce/content-single-product.php
stockholm/woocommerce/global/form-login.php
stockholm/woocommerce/global/quantity-input.php
stockholm/woocommerce/loop/add-to-cart.php
stockholm/woocommerce/loop/loop-start.php
stockholm/woocommerce/loop/sale-flash.php
stockholm/woocommerce/myaccount/dashboard.php
stockholm/woocommerce/myaccount/form-login.php
stockholm/woocommerce/myaccount/form-lost-password.php
stockholm/woocommerce/myaccount/my-address.php
stockholm/woocommerce/product-searchform.php
stockholm/woocommerce/single-product/add-to-cart/external.php
stockholm/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0
stockholm/woocommerce/single-product/add-to-cart/simple.php
stockholm/woocommerce/single-product/meta.php
stockholm/woocommerce/single-product/price.php
stockholm/woocommerce/single-product/related.php
stockholm/woocommerce/single-product/sale-flash.php
stockholm/woocommerce/single-product/tabs/additional-information.php
stockholm/woocommerce/single-product/tabs/description.php
stockholm-child/woocommerce/single-product/tabs/tabs.php
stockholm/woocommerce/single-product/title.php
stockholm/woocommerce/single-product/up-sells.phpOutdated Templates: ?
Learn how to update
### Action Scheduler ###
Canceled: 1
Oldest: 2021-06-04 01:00:03 +0800
Newest: 2021-06-04 01:00:03 +0800Complete: 22,575
Oldest: 2021-05-16 12:33:22 +0800
Newest: 2021-06-14 18:30:46 +0800Failed: 6
Oldest: 2020-12-19 19:45:40 +0800
Newest: 2021-01-29 15:28:32 +0800Pending: 5
Oldest: 2021-06-14 18:45:46 +0800
Newest: 2021-06-15 12:50:25 +0800### Status report information ###
Generated at: 2021-06-14 18:33:48 +08:00
`Forum: Plugins
In reply to: [WooCommerce] New order notification email to admin is not sending$order = wc_get_order($oid);
$order->update_status(‘processing’);$mailer = WC()->mailer();
$mails = $mailer->get_emails();
foreach ($mails as $mail) {
if ($mail->id == ‘customer_processing_order’) {
$mail->trigger($oid);
}
}above this the code I found in this plugin
Forum: Plugins
In reply to: [WooCommerce] New order notification email to admin is not sending@3sonsdevelopment Thanks for the replay, the payment is successfully paid. The status of the order has been changed to processing, and the email to the customer sent as well. Only the email to Admin is not sent…..
Forum: Plugins
In reply to: [WooCommerce] New order notification email to admin is not sendingHi, I figure out this will happen when the customer pay with “American Express”. But I still don’t know how to fixed this