Diego B

Hi @artsoulbrother
hope you’re doing well.

I’m sorry that you are experiencing inconveniences, and I do understand how this can be frustrating.

You can add images to imgbb and share the links with us.

On the other hand you can contact us at WooCommerce.com > My Account > Support.
You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.

Best,
Diego

Hey @alx359 thank you for your review!

Have a great day.
Diego

@norvick thank you for the review!

We’re happy for assisting you to solve your problem.

Have a great day.
Best,
Diego

Hi @festprissen,

good to know that your problem was fixed!
It is usual that some issues are corrected with following feed ingestions.

Best,
Diego

Hi @jaycfc123007
hope you’re doing well!

I’ve tested your csv file on pinterest xml validator and returns column headers errors. Please see image.

In order to check your site we’ll need access to your staging site.

Please contact us at WooCommerce.com > My Account > Support.
You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.

Best,
Diego

Hi @igyhere good to know that we could help to solve your issue!

I’m going to mark this topic as solved, if there is anything else we can help just let us know.

Best,
Diego

Hi @titsmaker
hope you’re doing fine.

I’m sorry that you are experiencing inconveniences.
I’ll pass the log you’ve shared to the development team.

I’ll get back to you as soon as I have more news.
Best,
Diego

Hi @igyhere
hope you’re doing great today!
?
There is a new version of the plugin, please update your site plugin and check if your problem is fixed.
?
Let us know if it works.
Best,
Diego

Hi @pauloww
hope you’re doing great today!
?
There is a new version of the plugin, please update your site plugin and check if your problem is fixed.
?
Let us know if it works.
Best,
Diego

Hi @wpdv
hope you’re doing great today!
?
There is a new version of the plugin, please update your site plugin and check if your problem is fixed.
?
Let us know if it works.
Best,
Diego

Hi @pauloww

thank you for sharing the logs. I’ll pass it to the development team.
We’ll get back to you as soon as we have more news.

Best,
Diego

Hi @igyhere

Thank you for sharing logs info, we’ll pass it to development team.
We’ll get back to you as soon as we have more news.

Best,
Diego

Hi @bondle
Hope you are doing well!

It looks like there is a conflict between plugins, try to check the following link to run a conflict test on a Staging site, could be some plugin or even the Theme you are using.

If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support.
You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.

Best,
Diego

Hi @adriano68
hope you’re doing great!

Add to cart event is triggered when the product is added to the cart, not when navigating to the cart page.

Please see image below:
https://www.yogile.com/b9zr78wktlx/21t/share/?vsc=d7f724697

Hope this helps!
Best,
Diego

• This reply was modified 1 year, 9 months ago by Diego B.
• This reply was modified 1 year, 9 months ago by Diego B.

Hi @wrightcreationsuk
Hope you’re doing great!

Add to cart and checkout event errors happens when a customer add products to cart but does not finishes the checkout process.

Add to cart and checkout event errors are cleared when a “user” adds an item to the cart and a successful checkout is fulfilled.
You can place a dummy order on your site to fix this errors or wait until the Tag Health is updated.

Please let us know if this helps.
Best,
Diego