Dhruvin

Hello @yogpawar777,

We do not have the options of integrating directly with payment gateways but we have options in the form of custom URL where you can pass the order information. Here is a screenshot for the custom URL where you can pass information to the payment gateway for processing.

Thanks,
Dhruvin

Hello @namabrijrajnama,

Can you please share with us the screenshot of the gateway setup to check further on this issue?

Alternatively you can create a ticket here so we can debug further on your site.

Regards,
Dhruvin

Hi @jenish11

We just released an update today for the plugin that fixes this issue. Can you please update to the latest version and check if the problem still persists?

Thanks,
Dhruvin

Hello @gevcen @emcthemes and @stoelwinder

Apologies for the delay but we were investigating the root cause of these abandoned carts.

The source of these carts is from Chinese scrapers with user agents such that they are getting bypassed by robots.txt

Moreover, WooCommerce creates a session and cart when a bot crawls through the add to cart link on the site.

We have identified some user agents which will be bots and can be stopped from creating carts. We are currently monitoring one site and the bots have stopped as of now. If everything goes well we might release an update tomorrow.

The solution provided by @stoelwinder is an ideal one by blocking via htaccess file itself but our plugin does not intend to modify that in any way and would try to block such bots from creating abandoned carts.

Hi @gfoisy

It is strange that you are getting the message even after deleting the plugin.

Do you have any caching plugin installed on your site? If yes, can you please try once by clearing the cache.

If this doesn’t resolve the issue, I request you to create a ticket here so that we can debug what could be going wrong.

Thanks

Hi @fedes

It’s strange that the favicon is not showing. Can you please create a ticket here so that we can have a look at it and debug what could be going wrong.

Thanks

Hi @fsoares123

We have released an update to the plugin that will again allow to track carts without customer details.

Please update to the latest version and let us know how it goes.

Thanks,
Dhruvin

Hi @wwwnews
You can refer this link to avoid tracking of bots on your site.

Do let us know how it goes.

Thanks
Dhruvin

Hi @trobaz and @diferente we had released an update last week where we are again tracking the visitor carts and some minor fixes.

We have also written a post using which you can avoid the tracking of bots currently happening on the site. Here is the link for the same.

Do let us know how it goes.

Thanks,
Dhruvin

@osd,

Thank you for sharing the reports. From the reports, it looks like something is blocking the caching mechanism and caching plugin.

We will have some detailed analysis as to what could be blocking and preventing from optimization.

Thanks,
Dhruvin

Hi @osd,

Thank you for confirming. It feels great to hear that issue is now resolved.

It would be great if you share a review for the plugin here.

Thanks and Regards,
Dhruvin

Hi @jixxer
It is very unfortunate that the site crashed. We had made improvements to the plugin code wise and had added a few settings to give more flexibility to protect the content. It would be great if you can share more details so that we can fix the issue. We were not able to replicate the issue at our end. It will help us improve the plugin and fix so other users are not affected.

Can you please create a ticket here?

Thanks,
Dhruvin

I too am facing the same error. I just have WooCommerce installed with theme as TwentyTwenty. First I thought there might be issues with File Permissions but all the folders do have write access. And I am facing this issue on my local installation.

@svi00 Thank you for the kind words and review you have given for the plugin. This helps us improve the plugin further.

Hello @romeoalphakilosierra, we have released an update to the plugin that addresses the issue where images were no longer clickable.

Please update the plugin and let us know if it resolved the issue or not.

Thanks,
Dhruvin