dharmeshbarot

Hello Almudena,

1. You may use the Enfold Template. And refer to the following compatibility documentation or video in case you face any conflicts.

? Developers Guide (You may require WordPress expert’s help here) – https://edwiser.org/documentation/edwiser-bridge/edwiser-bridge-theme-compatibility/

? Video – https://www.loom.com/share/9f153165bd76429b86297bdc864de469

WordPress plugins & themes market is enormous, so we cannot guarantee our plugin to be compatible with every third-party plugin or theme/template. Hence, we would request you contact the theme creator in case of any conflicts.

2. Access token is ONLY generated on the Moodle platform under Edwiser Bridge – Settings – Web Services and the same token have to be copied and pasted on the WordPress site.

You may also refer to the complete documentation guide ? https://edwiser.org/documentation/edwiser-bridge-bundle/

Thanks,

Team Edwiser

Hello Jerina,

Greetings!

We regret to inform you that the following function is not a part of our solution.

We have developed a generic solution keeping comprehensive situations in mind that the majority of our users experience.

We have shared this feature request with our product development team for validation if approved we may introduce this feature in our future plugin updates.

If the requirement is very urgent, then you may have to program this function via custom coding.

Thanks,

Team Edwiser.

Hello Kamalesh,

Greetings!

Yes, our solution suspends user enrollment in Moodle.

Also, it offers the following settings
A. Unenroll
B. Suspend
C. Do nothing (Take no action)

After the subscription expires.

Thanks,

Team Edwiser.

Hello @amirmojiry

Greetings!

We do not use any hooks while linking courses to WooCommerce Products. However, do let us know the custom code that you wish to write.

Thanks,
Team Edwiser

Hello @amirmojiry

Greetings!

Thank you for bringing this to our attention. Our team is aware of this issue and we are working on it. We plan to resolve this issue in our upcoming plugin update.

We thank you for your comprehension.

Best Regards,
Dharmesh Barot
Team Edwiser

Hello @rodimusprime01,

Greetings!

We would request you to try the below-mentioned troubleshooting steps to overcome this issue.

? Add following code in is_course_presynced function before return in file wp-content/plugins/edwiser-bridge/includes/class-eb-course-manager.php

if ( get_post_type( $course_id ) !== ‘eb_course’ ) { delete_post_meta( $course_id, ‘moodle_course_id’ ); $course_id = false; }

? This will delete any residual synced course data from the database.

Note: Kindly take a complete backup of the site before applying the above changes.

Thanks,
Dharmesh Barot
Team Edwiser

Hello @vishal98

I am doing well and hope the same for you.

We have reviewed the error message. And noticed that here the API is working (https://wishfirstdigital.com/moodlesupport/wp-json/edwiser-bridge/)
However, it appears that a Firewall/Security application is blocking the API requests. Hence, the test connection fails.

We recommend checking the site’s Firewall/Security applications such as Cloudflare/Mod Security/BitNinja etc. and ensure the WordPress and Moodle sites URLs/IPs are whitelisted on them.

We hope this resolves the issue. If the issue persists, you may also contact us directly on our helpdesk.

Thanks,
Dharmesh Barot
Team Edwiser

Hello @vishal98

Thanks for your note. Could you please provide a little more details about this issue? A screenshot or video walkthrough would be super helpful.

We’ll do our best to help.

Thanks,
Dharmesh Barot
Team Edwiser

• This reply was modified 2 years, 8 months ago by dharmeshbarot.

Hello @jonatest

Greetings!

Thank you for bringing this to our attention. We applied a patch code to resolve this issue in the past. We will once again run a few diagnostics to check what could be causing it and offer a resolution for the same in our upcoming plugin update that we plan to release by the third week of this month.

Regards,
Dharmesh Barot
Team Edwiser

You’re welcome!

Hi Gunnar,

A. [eb_course id=”3″] ? Will work. However, the ID should be of a “course” (Product ID will not work). – This is a little unclear, could you give an example of which ID to use?

? We are sharing a screengrab for your reference.

B. That is not a very practical way of doing it though and maybe something to think about. A course can only belong to one category in Moodle, what if a course for example appear in multiple programs or belongs to multiple “categories” in wordpress?

? It will appear in both categories. Also, to modify the layout you may need to create a child theme and customize it accordingly.

Dharmesh Barot
Team Edwiser

Hello Gunnar,

Greetings!

A. [eb_course id=”3″] ? Will work. However, the ID should be of a “course” (Product ID will not work).
?B. In order to show selected courses – You may use [eb_courses] shortcode ? Add the selected courses to a category ? And then in the shortcode, you may show the respective category courses by [eb_courses categories=”basic,moderated”]

Thanks,
Team Edwiser

Alright!

If you require any further assistance, please contact us.

Thanks!
Team Edwiser