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  • Thread Starter dgyana

    (@dgyana)

    Thread Starter dgyana

    (@dgyana)

    Thread Starter dgyana

    (@dgyana)

    Hi there!
    Thanks for your help.
    I just try to sum up the problem step by step that maybe can declare a solution.

    Renewing subscriptions run without transaction errors, new orders do not.

    I experience the following:
    1. I’m starting a test purchase. I put the product in the Cart, continue to the Checkout page, fill in the data for invoicing, enter my e-mail address and Username and password as well as bank card data.
    The transaction does not go through, it just spins and spins, and at the end the error message comes up: Error processing the payment. “Please try again.” (e.g. #12913 Test Dani)”
    2. If I press the Subscription/Checkout button again, it asks me to log in because it have already created the Account, the user already exists.
    3. I log in, fill in the data again and click on Subscription/Checkout button – and the authentication comes to the app, I can pay, the transaction runs smoothly.

    So the problem occurs when I try to buy without registering or logging in, but then 10 times out of 10. It’s a complete mystery, unfortunately, but I think there will definitely be some kind of compatibility problem due to updating the plugins theme. About 2-3 weeks ago, I created a test user, then the purchase went without any problems even as a guest.

    Thanks a lot!
    Daniel

    Thread Starter dgyana

    (@dgyana)

    Hi!
    I enabled log error messages and the same happened. This is the latest log:

    2024-03-18T15:29:08+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== customers request: Array ( [email] => [email protected] [description] => Név: Dani Teszt, Felhasználónév: dgyana [name] => Dani Teszt [metadata] => Array ( ) [preferred_locales] => Array ( [0] => en-US ) [address] => Array ( [line1] => Teszt utca 1. [line2] => [postal_code] => 1111 [city] => Budapest [state] => BU [country] => HU ) ) ====End Log==== 2024-03-18T15:29:08+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== payment_methods/pm_1Ovi1kAY8EQvAELx1uxX1680/attach request: Array ( [customer] => cus_PlEafKJDbiFKxE ) ====End Log==== 2024-03-18T15:29:10+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Incoming webhook failed validation: { “id”: “evt_1Ovi7cAY8EQvAELxHbHOcM07”, “object”: “event”, “api_version”: “2022-11-15”, “created”: 1710775748, “data”: { “object”: { “id”: “cus_PlEafKJDbiFKxE”, “object”: “customer”, “address”: { “city”: “Budapest”, “country”: “HU”, “line1”: “Teszt utca 1.”, “line2”: “”, “postal_code”: “1111”, “state”: “BU” }, “balance”: 0, “created”: 1710775748, “currency”: null, “default_source”: null, “delinquent”: false, “description”: “Név: Dani Teszt, Felhasználónév: dgyana”, “discount”: null, “email”: “[email protected]”, “invoice_prefix”: “007B981D”, “invoice_settings”: { “custom_fields”: null, “default_payment_method”: null, “footer”: null, “rendering_options”: null }, “livemode”: true, “metadata”: { }, “name”: “Dani Teszt”, “phone”: null, “preferred_locales”: [ “en-US” ], “shipping”: null, “tax_exempt”: “none”, “test_clock”: null } }, “livemode”: true, “pending_webhooks”: 1, “request”: { “id”: “req_anwGLnhqKoZ9m6”, “idempotency_key”: “755cd6fa-bf1c-4d62-8f77-5ba2b2b1bd5a” }, “type”: “customer.created” } ====End Log==== 2024-03-18T15:29:11+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== customers/cus_PlEafKJDbiFKxE request: Array ( [email] => [email protected] [description] => Név: Dani Teszt, Felhasználónév: dgyana [name] => Dani Teszt [metadata] => Array ( ) [preferred_locales] => Array ( [0] => en-US ) [address] => Array ( [line1] => Teszt utca 1. [line2] => [postal_code] => 1111 [city] => Budapest [state] => BU [country] => HU ) ) ====End Log==== 2024-03-18T15:29:11+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Info: Begin processing payment for order 12886 for the amount of 500 ====End Log==== 2024-03-18T15:29:11+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== payment_intents request: Array ( [amount] => 50000 [currency] => huf [description] => Diószegi ádám – jogaoktato.hu – Rendelés 12886 [metadata] => Array ( [customer_name] => Dani Teszt [customer_email] => [email protected] [order_id] => 12886 [site_url] => https://jogaoktato.hu [payment_type] => recurring [save_payment_method] => true ) [capture_method] => automatic [payment_method_types] => Array ( [0] => card ) [payment_method] => pm_1Ovi1kAY8EQvAELx1uxX1680 [setup_future_usage] => off_session [customer] => cus_PlEafKJDbiFKxE [payment_method_options] => Array ( [card] => Array ( [mandate_options] => Array ( [amount_type] => fixed [interval] => month [interval_count] => 1 [amount] => 50000 [reference] => 12886 [start_date] => 1710775747 [supported_types] => Array ( [0] => india ) ) ) ) ) ====End Log==== 2024-03-18T15:29:11+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Incoming webhook failed validation: { “id”: “evt_1Ovi7eAY8EQvAELxmwmqVGdj”, “object”: “event”, “api_version”: “2022-11-15”, “created”: 1710775750, “data”: { “object”: { “id”: “pm_1Ovi1kAY8EQvAELx1uxX1680”, “object”: “payment_method”, “billing_details”: { “address”: { “city”: “Budapest”, “country”: “HU”, “line1”: “Teszt utca 1.”, “line2”: null, “postal_code”: “1111”, “state”: “BU” }, “email”: “[email protected]”, “name”: “Dani Teszt”, “phone”: null }, “card”: { “brand”: “visa”, “checks”: { “address_line1_check”: “fail”, “address_postal_code_check”: “fail”, “cvc_check”: “pass” }, “country”: “HU”, “display_brand”: “visa”, “exp_month”: 3, “exp_year”: 2029, “fingerprint”: “feKyQ88c4cHQz3bG”, “funding”: “debit”, “generated_from”: null, “last4”: “3285”, “networks”: { “available”: [ “visa” ], “preferred”: null }, “three_d_secure_usage”: { “supported”: true }, “wallet”: null }, “created”: 1710775384, “customer”: “cus_PlEafKJDbiFKxE”, “livemode”: true, “metadata”: { }, “radar_options”: { }, “type”: “card” } }, “livemode”: true, “pending_webhooks”: 1, “request”: { “id”: “req_w0ZBRmKxgHftTk”, “idempotency_key”: “76878d13-85b9-4a7b-9574-2cdd7b7d27b4” }, “type”: “payment_method.attached” } ====End Log==== 2024-03-18T15:29:12+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Stripe PaymentIntent pi_3Ovi7gAY8EQvAELx1aKxMG1O initiated for order 12886 ====End Log==== 2024-03-18T15:29:12+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== payment_intents/pi_3Ovi7gAY8EQvAELx1aKxMG1O/confirm request: Array ( [payment_method] => pm_1Ovi1kAY8EQvAELx1uxX1680 ) ====End Log==== 2024-03-18T15:29:13+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Incoming webhook failed validation: { “id”: “evt_3Ovi7gAY8EQvAELx1CjHoFle”, “object”: “event”, “api_version”: “2022-11-15”, “created”: 1710775752, “data”: { “object”: { “id”: “pi_3Ovi7gAY8EQvAELx1aKxMG1O”, “object”: “payment_intent”, “amount”: 50000, “amount_capturable”: 0, “amount_details”: { “tip”: { } }, “amount_received”: 0, “application”: null, “application_fee_amount”: null, “automatic_payment_methods”: null, “canceled_at”: null, “cancellation_reason”: null, “capture_method”: “automatic”, “client_secret”: “pi_3Ovi7gAY8EQvAELx1aKxMG1O_secret_PMSNOYN3dKFOAWYfukfRlZgYG”, “confirmation_method”: “automatic”, “created”: 1710775752, “currency”: “huf”, “customer”: “cus_PlEafKJDbiFKxE”, “description”: “Diószegi ádám – jogaoktato.hu – Rendelés 12886”, “invoice”: null, “last_payment_error”: null, “latest_charge”: null, “livemode”: true, “metadata”: { “customer_email”: “[email protected]”, “order_id”: “12886”, “site_url”: “https://jogaoktato.hu”, “payment_type”: “recurring”, “save_payment_method”: “true”, “customer_name”: “Dani Teszt” }, “next_action”: null, “on_behalf_of”: null, “payment_method”: null, “payment_method_configuration_details”: null, “payment_method_options”: { “card”: { “installments”: null, “mandate_options”: { “amount”: 50000, “amount_type”: “fixed”, “description”: null, “end_date”: null, “interval”: “month”, “interval_count”: 1, “reference”: “12886”, “start_date”: 1710775747, “supported_types”: [ “india” ] }, “network”: null, “request_three_d_secure”: “automatic” } }, “payment_method_types”: [ “card” ], “processing”: null, “receipt_email”: null, “review”: null, “setup_future_usage”: “off_session”, “shipping”: null, “source”: null, “statement_descriptor”: null, “statement_descriptor_suffix”: null, “status”: “requires_payment_method”, “transfer_data”: null, “transfer_group”: null } }, “livemode”: true, “pending_webhooks”: 1, “request”: { “id”: “req_YedzvMwfXuSa7O”, “idempotency_key”: “e4f3f431-2d01-465c-9731-08f417ae9383” }, “type”: “payment_intent.created” } ====End Log==== 2024-03-18T15:29:14+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Stripe PaymentIntent pi_3Ovi7gAY8EQvAELx1aKxMG1O requires authentication for order 12886 ====End Log==== 2024-03-18T15:29:15+00:00 Hibakeresés ====Stripe Version: 8.0.1==== ====Start Log==== Incoming webhook failed validation: { “id”: “evt_3Ovi7gAY8EQvAELx1elusFix”, “object”: “event”, “api_version”: “2022-11-15”, “created”: 1710775753, “data”: { “object”: { “id”: “pi_3Ovi7gAY8EQvAELx1aKxMG1O”, “object”: “payment_intent”, “amount”: 50000, “amount_capturable”: 0, “amount_details”: { “tip”: { } }, “amount_received”: 0, “application”: null, “application_fee_amount”: null, “automatic_payment_methods”: null, “canceled_at”: null, “cancellation_reason”: null, “capture_method”: “automatic”, “client_secret”: “pi_3Ovi7gAY8EQvAELx1aKxMG1O_secret_PMSNOYN3dKFOAWYfukfRlZgYG”, “confirmation_method”: “automatic”, “created”: 1710775752, “currency”: “huf”, “customer”: “cus_PlEafKJDbiFKxE”, “description”: “Diószegi ádám – jogaoktato.hu – Rendelés 12886”, “invoice”: null, “last_payment_error”: null, “latest_charge”: null, “livemode”: true, “metadata”: { “customer_email”: “[email protected]”, “order_id”: “12886”, “site_url”: “https://jogaoktato.hu”, “payment_type”: “recurring”, “save_payment_method”: “true”, “customer_name”: “Dani Teszt” }, “next_action”: { “type”: “use_stripe_sdk”, “use_stripe_sdk”: { “type”: “stripe_3ds2_fingerprint”, “merchant”: “acct_1NL25YAY8EQvAELx”, “three_d_secure_2_source”: “payatt_3Ovi7gAY8EQvAELx1DyHuh9z”, “directory_server_name”: “visa”, “server_transaction_id”: “1d5dd513-a2e9-4307-bd40-064482f1f393”, “three_ds_method_url”: “”, “three_ds_optimizations”: “kf”, “directory_server_encryption”: { “directory_server_id”: “A000000003”, “algorithm”: “RSA”, “certificate”: “—–BEGIN CERTIFICATE—–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\nOWumZmyGDw==\n—–END 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CERTIFICATE—–\n” ] }, “one_click_authn”: null } }, “on_behalf_of”: null, “payment_method”: “pm_1Ovi1kAY8EQvAELx1uxX1680”, “payment_method_configuration_details”: null, “payment_method_options”: { “card”: { “installments”: null, “mandate_options”: { “amount”: 50000, “amount_type”: “fixed”, “description”: null, “end_date”: null, “interval”: “month”, “interval_count”: 1, “reference”: “12886”, “start_date”: 1710775747, “supported_types”: [ “india” ] }, “network”: null, “request_three_d_secure”: “automatic” } }, “payment_method_types”: [ “card” ], “processing”: null, “receipt_email”: null, “review”: null, “setup_future_usage”: “off_session”, “shipping”: null, “source”: null, “statement_descriptor”: null, “statement_descriptor_suffix”: null, “status”: “requires_action”, “transfer_data”: null, “transfer_group”: null } }, “livemode”: true, “pending_webhooks”: 1, “request”: { “id”: “req_kz830u8Xb8T0zE”, “idempotency_key”: “455e4dfd-0dcd-4344-931c-6100be965ddf” }, “type”: “payment_intent.requires_action” } ====End Log====

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