devscred

Hi,

Please accept our sincere apologies.
We’re backlogged with a lot of work now.

Our Development team has found this to implement a little challenging and not very efficient to do at this moment.
So it got moved down on the pipeline.

I’m really sorry I think that’ll be a while we can fix that for you.

I hope you’ll understand.

Thank You

Hi,

Thanks for your query.
Could you please clarify which widget are you referring?

Is it the accordion?

Hi,

It’s really hard for us to promise a deadline but I’m hoping within a month as we have a lot of fixes in our pipeline to fix and improve.

I hope you understand.

Thank You

Hi @bergmann112

Our sincere apologies for the delay.
As we have looked it’s a little complex thing to do on our end.

As you requested we have kept this feature in our pipeline for a future release.

I hope you’ll understand.

Thank You

Hi @bergmann112

Thank You so much for your query.
Apology for the delay.

We are checking on to the issue and providing you a work-around as soon as we can.

Thank you for your feedback and appreciation.

Hi @oprsalmartin ,

Thank you so much.
It’s a pleasure for us to be able to help you.

Take care and feel free to let us know if you fall into any issues.

Take Care

Hi @oprsalmartin @raphmachan
We have recently released an update in our Plugin which should address the issues you guys were having.

Could you kindly update your version of the plugin and check thoroughly?

Thank You

Hi @raphmachan
You are welcome.
Glad to know you were able to make it work.

Thank You

Hi @oprsalmartin

We understand that.
Thank you for sharing your concerns.
We’re working on this to make as smooth as possible.

Please allow us some time to roll an update with the possible fixes.

Take Care

Hi @oprsalmartin ,

We have checked in different Mobile browsers and on our Simulator for the issue.
It is working pretty well for us.
Although it’s a very tiny delay (about a miliseconds) before the entire DOM loads.

Could you kindly share which browser are you checking this?
I have attached a video for you to see how it looks on our end too:
https://take.ms/KlqyG

I hope this helps.

Thank You for your insights.
They are always important to us.

Hi @raphmachan

As far as I can see our Main stylesheet is not loading in your site at all.
This might happen due to some third party conflicts.

Could you kindly deactivate all the plugins and switch to the WordPress default Theme to check if the issue still persists?

Thank You

Hi,

Thank you so much for sharing the details.
Would you mind sharing us which version of WordPress and Elementor are you using?
Are you using any other Elementor Addons along with ours?

Thank You

@oprsalmartin
We’re also checking out your issues too ??

Hi @raphmachan
Thank you for sharing your issues with us too.

We’re looking into this issue seriously.

Could you please share exactly which button on your website is having our Modal popup so that we can check and resolve the issue for you?

Thanks again

Hi,

Our sincere apology for the delay.
As it turned out our last comment wasn’t an appropriate representation of the actual scenario.
It’s a requirement for those notices to be permanently disabled.
Our apology for that too.

We have released an update and remove the notice entirely from the dashboard.

Thank You so much for your input.

Take Care