devscred

Hi @chrisalexmax ,

You are right.
The update somehow didn’t work last time.

We have just released an update.
Please check.

This should fix the issue.

Apologies for all the inconveniences from our end.

Hi,

We have just released an update with the fix.

Please check.

Thank You

Hi,

Thank you for providing the URL.
Could you kindly knock in our Live Chat support form here and provide us your Site login so we can check this for you?
https://exclusiveaddons.com

Thank You

Hi,

Thank you so much for pointing out the issue.
We found it and resolved it on our end.

We’ll release an update with the fix within a day or 2.

Take care

We have documentation on this which might help you too.
https://exclusiveaddons.com/docs/installation-updates/exclusive-extension/sticky-extension-documentation/

Thank You

Hi @sabadom ,

Upon your report, we have checked and analyzed if we are able to find any issues with it.
Perhaps our Demo has created a misunderstanding.
https://exclusiveaddons.com/sticky/

The Sticky will work for one column in comparison to the next one.
Since our Columns are responsive for mobile there was 1 Column instead of 2 for Mobile. That’s why it was not sticking on Mobile.
If the one column keeps sticking the users won’t be able to pass through it to the bottom. So, it’d have created massive user experience issues there.

Now, we have converted this to a 2 column area for Mobile too.
And the Sticky should be showing perfectly on Mobile Devices too.

If you could kindly let us know the issues you have faced that’d be extremely helpful for us to resolve.

If you’d like we can provide you guidelines on how you can activate the Sticky extension, as well.

Thank You so much.

Take Care

Regards
Muntasir
Co-Founder of Exclusive Addons.

Hi,

Thank You for your opinion.
Could you please explain a bit what are the issues you were having so we can fix them for you?

We can fix it right away if you kindly point this out, please.

Regards
Muntasir

Thank You so much for your review.

We’re glad to be able to help you.

Take care

Thank You so much for your feedback.
We’re glad to know that you liked our product.

Thank you so much.
We’re glad to hear we were able to help you.

It’s alright.
We’re glad to hear it’s working.

Thank You

Hi,

Actually it’s quite hard for us to understand the Issue without seeing the site.
Is there any way you can provide us a Staging/Testing version of it?

In order to use Post Grid you have to have some blog posts created on your site.
The widget will pull post data from these.

Our plugin is compatible with WP 5.7 already but we haven’t updated the tag yet.

Will do tommorrow.

Thank You

Hi,

We’re really sorry to hear.

Do you currently have our plugin deactivated?

Is there any way for you to activate our plugin so that we can check out the error?
Do you have any other Elementor Addons activated along with ours?

Thank You

Hi @emoxie

Thank You so much for your reply.

@aleksandar993

Would you kindly follow the suggestion, please?
It’s highly likely to be Malware in the computer rather than the Plugin.

Thank You

Thank You so much for your review.
We’re glad to be able to help you.

Take Care