We apologize for any inconvenience you’re experiencing with the repetitive Slack messages regarding your same old support request. Currently plugin has a configuration that sends reminders at specific intervals until an issue is resolved or acknowledged.
Are you continuing to receive the same message even after your support issue has been successfully resolved? If this is the case, could you kindly provide us with more details about your preferences and requirements? Understanding the specific issues will aid us in making necessary improvements that align with user needs.
Your patience and cooperation are greatly appreciated. Thank you for your understanding and we’re really sorry for the delayed response.
