devhong

I’ve solved it.
The problem was caused by using a different admin account (sub admin) other than root admin (super admin).

Thank you for your kindness.

Hi
My site is not multi site.

so I tried it the second way.

1. Change Theme (twentytwelve)
2. disabling All plugins(Except for Buddypress and this plug-in)

but same.
I don’t understand.

Thank you for your answer.

yes i know that process
(1. Please visit Dashboard->Users->Profile Fields(this screen is provided by BuddyPress)

but in my Dashboard -> Users not display “Profile Fields” sub menu.
It’s very confusing.
Shouldn’t i be able to see it when we activate the plug-in? need any other settings?

@ultimatemembersupport
Of course I tried.
Can other people do this with their mobile device?

• This reply was modified 7 years, 1 month ago by devhong.