destanylaval
Forum Replies Created
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Forum: Plugins
In reply to: [All-in-One WP Migration and Backup] Upload stuck at 100%Max_excutuin time is set to 300 and Memory Limit 3G also
Thank You that seems to have fixed the issue.
victoria
Forum: Plugins
In reply to: [ShareThis Dashboard for Google Analytics] Google analytics error!!I have the same error, how can this be fixed:
[Ga_Lib_Api_Request_Exception] There was an error while contacting Google API: { “error”: { “code”: 429, “message”: “Insufficient tokens for quota group and limit ‘AnalyticsDefaultGroupCLIENT_PROJECT-1d’ of service ‘analyticsreporting.googleapis.com’, using the limit by ID ‘207216681371’.”, “status”: “RESOURCE_EXHAUSTED”, “details”: [ { “@type”: “type.googleapis.com/google.rpc.Help”, “links”: [ { “description”: “Google developer console API key”, “url”: “https://console.developers.google.com/project/207216681371/apiui/credential” } ] } ] } }
- This reply was modified 7 years, 11 months ago by destanylaval.
Forum: Reviews
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] MisleadingIt will not let me change the stars.
Forum: Reviews
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] MisleadingI wish I could change the star rating on this, I would give you 5 stars for sure now.
Forum: Reviews
In reply to: [Store Locator Plus? for WP] Horrid Customer SupportI do have a problem and you could of handled this privately over email, I am more than willing to chat about the issue I too would also like it fixed. I have as cicistorelocatorplus suggested wrote in the forum. I would definitely change the star rating if the issue is addressed and fixed and reviews are there for the customers to report thier findings on a product good or bad. You will receive both I am sure from all customers no matter how many people are using it. It is how you handle the problem or address the customer that is a key point. I would not be so abrasive other than the fact that the issue is an announce when a bought the product. I am not writing for the good of my own health or to upset anyone as I seem to have that is not my intent what so ever. I HAVE AN ISSUE WITH ONE OF YOUR PRODUCTS, i do not care about the 15,000 other sites that are out there I care about the site I have and am trying to get the issue resolved. Soon as it is resolved I will gladly give a glowing review and will become one of those happy 5,000 people using Pro pack now. Addressing the customer as you have above does not help me in my thoughts in regards to your customer support being great and wonderful people. Thanks again and I have taken this now to the form with hopes of help. For anyone reading this, this is a review of my thoughts on a products by this company I apologize if I wrote the review in the wrong place as it should have been written under Pro Pack not here. The site locator plus maybe a wonderful product so please give it a try and ignore my ranting. ??
Forum: Reviews
In reply to: [Store Locator Plus? for WP] Horrid Customer SupportVictoria email address is correct. We bought the product yesterday not today, I wrote yesterday and today.
Forum: Reviews
In reply to: [Store Locator Plus? for WP] Horrid Customer SupportTwo days does not help me when I have a deadline, again when I buy a plugin I expect excellent of service and customer support, why even offer a buy customer support? Yes you can write on a forum people and wait for a reply. If you even call customer support on a product you buy. If you have no emails or reporting of issues with deleting an entry then I have to say your contact us form may also be broken because I have written twice so far on the issue. For those that maybe confused I am writing about the Site locator pro addon for the Store Locator Pro Pack which was bought so that I could upload CSV files, $65 with no customer support other than forum or contact us page. Same Day email support costs $150 even on products you have bought, that to me is disgusting. For those that can wait around a day or two on an answer from a forum then this product maybe for you.
This plugin if it worked for us would have been wonderful, I am sure that there are many people that have used it and been very happy. I can only speak from our own experience and I still feel that if you buy the add on’s or any pay for items there most certainly should be FREE QUALITY Customer support with it and not be asked to pay in order to get that. Just my thoughts.
Forum: Reviews
In reply to: [Store Locator Plus? for WP] Horrid Customer Supporthttps://www.storelocatorplus.com/product/slp4-pro/
Store Locator Pro PACK
Forum: Reviews
In reply to: [Store Locator Plus? for WP] Horrid Customer SupportTwo days does not help me when I have a deadline, again when I buy a plugin I expect excellent of service and customer support, why even offer a buy customer support? Yes you can write on a forum people and wait for a reply. If you even call customer support on a product you buy. If you have no emails or reporting of issues with deleting an entry then I have to say your contact us form may also be broken because I have written twice so far on the issue. For those that maybe confused I am writing about the Site locator pro addon for the Store Locator Plus which was bought so that I could upload CSV files, $65 with no customer support other than forum or contact us page. Same Day email support costs $150 even on products you have bought, that to me is disgusting. For those that can wait around a day or two on an answer from a forum then this product maybe for you.
This plugin if it worked for us would have been wonderful, I am sure that there are many people that have used it and been very happy. I can only speak from our own experience and I still feel that if you buy the add on’s or any pay for items there most certainly should be FREE QUALITY Customer support with it and not be asked to pay in order to get that. Just my thoughts.
Forum: Reviews
In reply to: [Portfolio, Gallery, Product Catalog - Grid KIT Portfolio] MisleadingFantastic, you did a great job fixing this. With fast reply. Thanks. Now people will better understand what they are receiving.
Forum: Fixing WordPress
In reply to: my site has been hacked by a terrorist groupIf you are hosting through shared hosting, contact your hosting company and get them to roll back your database for you to before the problems started to appear. Then once site is up I suggest you get updraft backup or some other backup program. Always keep a backup of your website incase of any issues like this in order to have your website back up and running again as soon as possible. Again also follow recommended security measures. In the end though you should be able to contact your hosting company and get them to backdate your database to before all this happened.
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