Design

The website was StylishCostCalculator.com.

I just turned off the plugin, but a real person was blocked yesterday at 10:35 AM EST. and today at 7:06 AM EST.

Hi there,

We really appreciate your kind words and we’re thrilled that you’re enjoying our product.

We’re curious to know if you’ve seen any positive impact on your business so far. Have you managed to generate any leads or sales from it?

Also, we’re always looking to improve, so please feel free to share any suggestions you may have.

Thanks,
Mike

Oops, sorry about that. It’s hard to know who is who on here due to nicknames. Please hit us up on the live chat. We are online a lot through the day, and we promise to work hard at fixing any bugs.

Hello,
We regret to hear about the challenges you encountered. As previously mentioned, it seems that the issue stemmed from your server configuration, which may have involved HTACCESS rules, mod security, or other factors beyond our control. We promptly issued a full refund to you and apologize for any inconvenience caused. Please understand that we dedicated over an hour of live chat support and exchanged over 90 messages in an effort to assist you to the best of our abilities.

It’s important to note that the complexities of WordPress customization can lead to varying setups, unlike the standardized server and setup environment of Shopify. This often results in unique challenges. We appreciate your understanding.

Thanks for your continued interest in the plugin. Although we don’t offer free trials, you’re welcome to test the premium plugin yourself at our premium live demo playground. https://stylishcostcalculator.com/test-drive-premium/

Hi there,

Without seeing the code, I cannot say for certainty that our plugin can achieve that, but at first glance, it looks like it can.

Our support is reserved for bugs only at this time. For any additional information, please refer to our templates section to see what it’s capable of. https://stylishcostcalculator.com/templates/

• This reply was modified 2 months, 1 week ago by Design.

You may haves an incompatible database version.

Please find the “Diagnostics Screen” inside our app and email us a screenshot of this screen, or use the live chat on our website (be sure to leave your name and email in case we need to reply by email)

It’s likely that your database software does not support InnoDB storage system.

Also, we do not actively offer support on WordPress forums, for support, please head to our website and start a live chat.

Hi Charlie,

Thanks for your feedback. The free version is limited in features, but we don’t lock anyone out after time limits; that could be a bug. We will investigate it as soon as possible.

Thank you so much for taking the time to review us. We are happy and glad it’s making a difference for your business. Although we’re a small team, we try our hardest to provide excellent support.

Hi Hollie,
Can you hope on our live chat (found on our website) between Monday to Friday (9AM to 5PM EST) and we can help you out live.

Hi Holle,
Sorry for my delayed response, usually WordPress sends me an email when someone makes a support post here but I didn’t get it.

First, thank you for letting me know about the aggressive SPAM filter on the contact form. We removed it. Please submit the ticket now.

Secondly, we found the bug you mentioned, and we already started working on fixing it. Stay tuned for a beta release in the Member’s Portal with the fix.
– Mike

Hi Richard.
We replied to all your tickets, but we didn’t receive a response from you. You’re the third person to mention this and my guess is that we’re having issues with our email MX server blocking emails (or the opposite).

– Your first email (ticket) was April 1st at 5:22PM EST, we replied 20 minutes later at 5:44PM (by Nahin).
– Your second email April3 9th at 7:45AM, we replied a few minutes later at 8:06am (by Angel).

I will email you today from my personal email to see if it’s an email deliverability issue.

Tthank you very much for taking the time to give us a review.
We are happy to hear that the price list plug-in is helping your website.

Have yourself a great weekend.

Thank you, Aslan, for taking the time to write this. We appreciate you noticed our efforts for support. We will continue to be there for you and your business.

Thanks, Aurel.

We’re here for you. Let us know what else we can do for you.
– Mike