deralict

Sorry for all the messages…I got on a roll here.

I have found a resolution (of sorts)…by disabling the AJAX add to cart functionality I mentioned below, I no longer have the issue. Unfortunately when adding the product from the main product page (https://gropoint.infinitemonkeys.ca/products/soil-sensors/gropoint-profile) it takes the user to the single product page (https://gropoint.infinitemonkeys.ca/product/gropoint-profile/) instead of adding the product via AJAX, which is not ideal. So it seems that RFQ-toolkit is not compatible with AJAX add-to-cart functionality, which is too bad.

I also realized that the reason you couldn’t duplicate is that I gave you the wrong URL for the product page…it should be https://gropoint.infinitemonkeys.ca/products/soil-sensors/gropoint-profile…sorry about that. This is a variation of the single product page, that has more information on it.

I just realized that when “Request Quote” is clicked, it’s adding the product to the CART, not to the Quote Request. You can see it in the video too (the cart badge increments by one).

The quote request page is refreshed immediately.

I’m not hosting with “wp-engine”. I’m not using any static caching plugins currently.

Here is a video screen capture showing the above steps, in case what I wrote wasn’t clear. I’m actually able to reproduce this consistently now…very strange considering it wasn’t happening just yesterday (when I wrote up the other issue). Hopefully it’s something simple that I just can’t see. Any ideas?

Video: https://www.dropbox.com/s/s36rbuqcop8ckb0/rfq.mov?dl=0

These intermittent problems always worry me, and I’ve had a few of them, which is what prompted me to seek assistance…I was planning to roll the plugin out on this one and two other sites that I’m maintaining–currently handling quote requests with a custom-made solution on those. The plugin would work well for all three–but it has to work of course!

I could potentially use a different theme, but I’m already using one that is supposed to among the most compatible, and I’ve never had an issue with it before.

OK, that’s a reasonable explanation. My theme has built-in AJAX add-to-cart functionality which replaces the confirmation message with a new class on the button (the checkmark) to indicate the product has been added. I can easily add a menu item as you suggested or code my own message to appear when the item has been added to the quote (I’ve actually done that).

I’m not taking payments yet because the site is still in development. Eventually, some products will be purchased online, and some will be quote requests only.

Next: I often experience another problem where the product is not actually added to the quote list, and it’s inconsistent (I can’t determine any pattern).

At the moment this is occurring, here’s how it can be duplicated (hopefully it will also happen for you as it is for me right now).

1. Open two new browser tabs, and load the following URLs in them, respectively: https://gropoint.infinitemonkeys.ca/quote-request/, https://gropoint.infinitemonkeys.ca/product/gropoint-profile/.

2. On the page https://gropoint.infinitemonkeys.ca/product/gropoint-profile/, select any three options, then click Request Quote.

3. Go to the page https://gropoint.infinitemonkeys.ca/quote-request/ and refresh. You’ll see that the product we just added is NOT in the quote request list.

Thank you for your assistance so far, I really want to make the plugin work for me (although I do need to ensure it will work before I commit to purchasing).

Thanks. Error is gone now.

When The Custom Fonts plugin is active, there are two issues I’ve found that make the Formidable Forms plugin unusable. 1) All control explanation toolips are not contained in a floating tooltip, instead they appear behind the WordPress admin (vertical) menu, so they are pretty much unreadable. 2) You can’t use the icon to toggle between default field text and placeholder text. After saving the change, it reverts back to the way it was. Video illustrating this is here: https://www.dropbox.com/s/ms1tqxowl0hbgm0/ff_bug.mov?dl=0