deralict

OK I sent a message via your form.

OK, great that fixed it. Thanks.

Nevermind…I just found out the purpose of the “date_format=”full” attribute.

OK, done. No Change.

> Check that in Plugins => Must-Use you have “freesoul deactivate plugins [fdp]” => Is it there? Without that mu-plugin, FDP will not work.

Yes it’s there.

> Try disabling the same plugin, but editing a different page with Oxygen => do you see the FDP message in Console => Info? This is to be sure the page you are editing hasn’t something special.

No not there when editing ANY page in Oxygen.

>Try adding a query argument to the URL. The editor URL should be something that looks like https://yourwebsite.com/?ct_builder=true, try with https://yourwebsite.com/?ct_builder=true&no_cache=1 This is to be sure that page is not served by a cache (I don’t think so, but just to be sure).

No effect.

> Inspect elements and search “<iframe”. Do you confirm the SRC of the iframe includes …?ct_builder=true ?. This is to be sure the new version of Oxygen hasn’t changed the iframe SRC.

Yes, the iframe looks fine. https://www.dropbox.com/s/sarutnc37ygkb25/Screen%20Shot%202021-10-29%20at%202.46.32%20PM.png?dl=0

Yes, it’s the PRO version of CartPops.

When inspecting the editor page in the Dev Console, I DO NOT see the “*** PLUGINS DISABLED BY FREESOUL DEACTIVATE PLUGINS ***” message.

The “Better Oxygen UI” just adds stylesheets to the editor. But even disabling it had no effect.

But I can’t really do that now since it’s currently working with ALL plugins enabled, hence my question asking for further insight into possible causes.

Strangely enough it worked fine this time. I wonder if it has something to do with caching plugins, and cache lifetime?

I’m happy to test if that would help.

Any update on a fix for this bug?

Thanks for the reply…good to know you’re aware of it (and that it’ll be fixed in a few days!)

This plugin is not supported? Thread is over a week old…

This should really be in your documentation.

OK that worked. Thanks!

Cheers