deni58creates

Thanks for the suggestions Amit and bubblecdn. I have tried these suggestions, and still no success. Any other suggestions?

Denise

cwolff – Last item – telling my customer what a huge favor I’ve done – so great! I’ll make sure I do that. ??
James – That’s good to know. What I am wondering is can I chose which version I wish to update to from the WordPress site, or do I still need to do that manually via FTP?

Thanks
Denise

?? What I meant was by just clicking on the “update now” button. I need to update from version 3.0.1 and there are many versions between then and now (which you no doubt know). What I found in searching forums that the suggestion is to only skip 2 versions when updating to avoid other complications. So I updated manually, by dropping our child theme into the new version, and then copy/pasting all of their content. Maybe it was the long way around, but the updated site is pretty much looking the way it should, I still need to test the functionality of everything. In addition to this client, I still have about 30 others that want help, and it’s just me doing all of this work. So it’s taking time.

Thanks again for the help.

Denise ??

Hi, thanks for your replies. I don’t actually host the site on a server in my office, but I do manage the hosting from my account with a web host company. So I do have access to the server files via FTP. This site is one that I took over from the company I used to work for, and I did not actually build it. When I worked there, I was told that we didn’t update the WP versions or plugins because the developers may have done some customizations along the way.

This site is extremely out of date and at the same time that the uploader stopped working, we were also unable to post blogs anymore, getting an error message that we didn’t have permissions to edit those pages. (that’s an entirely different problem that has nothing to do with this thread, I understand that).

So the process started of updating everything. I’m hesitant to completely update the site in the WP backend, so I’ve started “rebuilding” the site on a different server so that we will in the end have a brand new site with the same look/content.

However, the existing site is still being used and the client wants to be able to change images/content while I finish the new site. Since this function is not working now, I started searching to see if I could find an interim solution. So it appears that what I’m doing is the solution that you both are suggesting. I’m not finished with that, so I don’t know if that will resolve the issues.

Long answer to your short question, and probably way too much information, but I do appreciate both of you replying to my post and reading my reply.

I’ll try to remember to post here when I’ve completed the upgrade to let y’all know if it has worked for me.

Thanks again, hope you have a great week!

Denise

I am having the same issue, but on an older WP version. When I upload the file via Media Library “add new”, I can see the file on server files, but it’s not showing in the media library. I can use the url to add the image to a post or page, but since my client is the one who usually does this, she wants to be able to update the site, and not have to bother with contacting me every time she want to make updates. I have a pretty good working knowledge of WordPress, but not enough to use a workaround unless it’s explained step by step. Anyone willing to help me out?
Thanks in advance!
Denise

Hi Angelo,
I tried this and still no luck. I really appreciate your help, I’m not too familiar with the set up of this plugin. I know how it operates after set up (from the other client’s site) but wasn’t involved in the set up of that one.

Any other ideas? ??

denise

Hi Angelo,

I did just try this, and it did not resolve the issue. I do have this on another site which uses our custom theme, so I don’t think it’s a theme-specific problem. I’ve also compared the settings from the site that it’s working just fine on, and this new site, and adjusted to match and still getting the “Not Found” error.

Any other ideas?

Thanks for the reply.

Denise

If anyone can please help me with this I would appreciate it. I am still unable to use the plugin. I finally went into the plugin files and disabled the plugin so that I was at least able to get into WordPress backend to update other items on the site. Please, please help.
Thanks
Denise