delightgrafik

Three weeks an no response? ??

@ssl: No, the whole site is running with SSL.
Well I’m starting to get frustrated with paypal, their support is not really helpful.

Thanks for your efforts.

Ok, thanks for the information. I think we are coming closer to the solution as Paypal has sent a message: “Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing”

But the URL they mentioned is excactly the URL provided by MY TICKET to set up IPN (and IPN is activated!). So the communication between the site and paypal somehow is not working.

But Paypal-Support also says I have to build up a positive record of sales for payments to be processed immediately.

Could I avoid such problems using the stripe or authorize-addon? I would like to have the tickets sent immediately to the customers after the payment process is finished on my website without doing this manually.

Thanks in advance!

Hi Joe,

I got another question, regarding paypal this time: I sold some tickets via paypal today. I got a message by paypal, but not from the website. I checked the reports on the site, but these tickets where not listed. So I checked the payments and here I found the paypal-payments, but marked with “active shopping cart”.

On my paypal-account these payments are marked as “prebooked”, but not completed. So I’m not sure, If these buyers did get their tickets or has there not been sent any message to them, as I didn’t get one too? Why is the paypal-payment not completed, but only “prebooked”.

Can you help with this?

Best regards

Update: Mailing Issue is solved, php mail was deactivated by provider. Thanks ??

The time changes, after saving. So I set it to 20:00, save it, the post reloads and now it’s set to 22:00. I tried changing the timezone of my wordpress-installation to UTC and suddenly the bug did not appear anymore. My timezone (Vienna/Austria) is UTC+2. So the plugin seems to automatically add these two hours. Meaning I have to enter a time two hours early than the one I want displayed. It’s a workaround but might be interesting for you ??

Regarding the mailing issue: I installed ninja forms and sent some testmails. Yes, it looks like wordpress doesn’t send any emails at all. I read this could be a problem with php mail function and there is a workaround with setting up “WP Mail SMTP”. What do you think, is this a solution that would work with MY TICKETS too?

Thanks for your efforts.

Thanks, Joe! That worked.

Another weird thing I don’t get behind. When I set the event time on 20:00 it jumps to 22:00. So I can’t set the time correctly.

And I made a test-purchase, in test-mode and on online-mode but there are no e-mails sent, neither to the buyer-adress, nor to the admin-adress. under “payments” I can see the orders and the messages, that should have been sent, but they never arrived. I tried different e-mail adresses and checked the spam.

Thank you very much! Problem solved! ??

Best, Matthias

Reordering does not help, it’s always the first link that is lower.

It’s not an issue of a specific link, when I cancel one from the menu, the next one jumps down.

Really weird!

Thanks, Matthias

Hm, I tried this. But it did’nt solve the issue.

Best, Matthias

Thanks for the reply. That’s really strange. I removed every single menu link and added it again. I also deleted the whole menu and created a new one with a different name. But it doesn’t change anything. :-/

Thanks, Matthias

I created a new bypass-link for maintenance-mode. The Issue appears only on the front-page.

https://www.andrea-frank.at/?cmp_bypass=bd4a8cb8f40c80eeff5b0ccbd95142a7

Thanks!

No CDN in use and the cache plugin is installed but deactivated.

This keeps a mystery: I reinstalled the plugin, it didn’t change anything, the image keeps broken. As soon as I remove the custom CSS code you posted, the play button is visible again. I don’t get it. The image is there, i checked it via FTP.

Ok, I tried the suggested plugin, but unfortunately with the same outcome: play button disappears, line spacing stays unimproved ??